Science Applications International Corp. (SAIC) has launched eligibilityNOW, a comprehensive AI-driven claims management solution aimed at enhancing the efficiency and accuracy of benefits claims processing for government agencies. Developed in partnership with Xerox, this solution addresses issues like eligibility backlogs by modernizing the claims lifecycle through digitization and secure cloud storage. Designed to streamline operations and reduce manual workloads, eligibilityNOW is adaptable to the needs of various government health departments, including the Department of Veterans Affairs. The initiative reflects both companies' commitment to advancing digital transformation in the public sector and improving health benefits delivery for beneficiaries. SAIC emphasizes its expertise in claims management to ensure accuracy and compliance, while Xerox underscores its dedication to eliminating inefficiencies and enhancing service delivery. eligibilityNOW uses Xerox Intelligent Data Processing and SAIC’s Intelligent Document Management to modernize the entire benefits claims lifecycle by digitizing, validating, routing and securely storing claims data in the cloud. This AI-powered processing solution can be implemented quickly to minimize manual efforts and overcome legacy system constraints, helping agencies deliver trusted health benefits promptly and efficiently while meeting and exceeding service-level expectations. \"Our team of claims adjustment specialists and technology experts brings a deep, hands-on understanding of the complexities involved in government health claims management and processing in order to ensure accuracy, compliance and efficiency,\" said Heath Starr, Senior Vice President of the Health Market at SAIC. \"eligibilityNOW combines our expertise as a mission integrator with Xerox digital transformation capabilities to accelerate benefit delivery, minimize errors and significantly reduce administrative burden, ensuring patients receive support when it matters most.\" \"At Xerox, we are committed to advancing digital transformation within the public sector,\" said Stephen Miller, Chief Digital Officer at Xerox. \"We’re proud to support SAIC in the launch of eligibilityNOW, combining decades of claims processing innovation together with AI-powered intelligence to help government agencies reduce delays, eliminate costly inefficiencies, and most importantly, deliver life-changing health benefits with speed, accuracy and compassion.\" eligibilityNOW is more than just a technology upgrade; it is a mission-aligned, modular platform that is purpose-built to solve complex challenges and adapt to the evolving needs of government health agencies. For organizations like the Department of Veterans Affairs, the Department of Health and Human Services, and state and local health agencies, eligibilityNOW accelerates benefit delivery, leveraging secure AI to reduce the cognitive load on claims adjudicators, reducing processing burdens and enhancing citizen trust.

SAIC Launches eligibilityNOW: An AI-Powered Claims Management Solution for Government Agencies

Science Applications International Corp. (SAIC) has launched eligibilityNOW, an AI-driven claims management solution for government agencies to streamline benefits claims processing. Developed with Xerox, the platform modernizes the claims lifecycle through digitization and secure cloud storage, addressing eligibility backlogs and improving efficiency for departments like the Department of Veterans Affairs.