EY AIF Club – Advancing Customer Experience through Digitalization and Scalable Delivery: Asset Servicing Survey Results - 2023 Update

During this event, key executives from the Luxembourg Wealth & Asset Management industry will discuss how digital transformation is shaping operating model design and service delivery in the context of Asset Servicing.

We will present the results of our recent Digitalization Survey across Asset Servicing in Luxembourg and in doing so unpack the challenges, initiatives and opportunities brought about by data and digital transformation for Asset Servicers.

Agenda:

5:00 p.m Introduction and Opening
Brice Lecoustey, Partner, Asset Servicing Sector Leader,EY Luxembourg Karen Rakotozafy, Senior Manager, Alternative Investments Consulting, EY Luxembourg

5:05 p.m Digitalization in Asset Servicing 2024: Strategy and Organization
Survey read out by Akash Sharma, Senior Manager, Technology Consulting, EY Luxembourg

5:20 p.m Panel discussion: The winning strategy for Digital & Adoption and maturity
Moderator: Ajay Bali, Partner, Digital Solution Leader, EY Luxembourg
Panelists: Tom Bennett, Head of Innovation, Aztec Group Colin Haggart, Managing Director, SS&C GlobeOp Rinesh Patel, Global Head of Financial Services, Snowflake Inc.

5:45 p.m Digitalization in Asset Servicing 2024: Customer Centricity
Survey read out by Akash Sharma, Senior Manager, Technology Consulting, EY Luxembourg

6:00 p.m. Panel discussion: Digitalization impact and opportunities in the sector over the next 24 months Moderator: Norman Finster, Partner, Alternative Investments Leader, EY Luxembourg
Panelists: Thomas Fahl, Head of AIFM Services, Ocorian Brian McMahon, Head of Alternative Business Development,BNY Mellon Quentin Gillois, Director, Fund Administration Services, Arendt Investor Services SA

6:25 p.m Wrap up

This event is open to AIF Club members or upon invitation.

Presenters Brian McMahon BNY Mellon, Global Head of Alternative Business Development Tom Bennett Head of Innovation, Aztec Group Colin Haggart Managing Director, SS&C GlobeOp Thomas Fahl Head of AIFM Services, Ocorian Quentin Gillois Director, Fund Administration Services, Arendt Investor Services SA

Organizers Brice Lecoustey EY Luxembourg Consulting Partner and Asset Servicing Leader Norman Finster EY Luxembourg Consulting Partner, Alternative Investments Leader Ajay Bali EY Luxembourg Technology Consulting Partner, Digital Emerging Technologies and Data Solutions Leader

16Apr 2024 Webcast Time 15:00 - 16:30 your local time Register Link copied

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EY AIF Club – Advancing Customer Experience through Digitalization and Scalable Delivery: Asset Servicing Survey Results - 2023 Update

The EY AIF Club event in Luxembourg focuses on how digital transformation impacts operating model design and service delivery in Asset Servicing. Key executives from the Wealth & Asset Management industry discuss challenges, initiatives, and opportunities brought about by data and digital transformation.