Sinch MessageMedia provides a business SMS and messaging platform, facilitating communication between businesses and customers through various messaging channels.

Sinch MessageMedia

IT Services and IT Consulting

Sinch

Sinch MessageMedia | 8,172 followers on LinkedIn. Sinch MessageMedia is a mobile messaging solution that helps businesses of all sizes better connect with their customers. We’ve helped over 70,000 global brands scale via our easy-to-use messaging platform – healthcare, education, retail, not-for-profit, and many other industries. 

Integrations?

Software expert with process and project management background

Casper Stoel

Senior Product Manager | Goal and data driven | SaaS/CPaaS

Simone Davidge

Huiye Cao

STRATEGY & INNOVATION | PRODUCT-MANAGEMENT | TECH-LEADERSHIP

Bar Galon

📲 SMS + Your Business = Customer engagement simplified In a world full of digital noise, SMS breaks through to reach customers on a personal level. Why? Because it’s fast, efficient, and personal – and in today’s market, that’s essential. With 52% of consumers willing to switch brands for a more tailored experience, SMS isn’t just nice to have – it’s a must. From marketing messages to automated reminders, here’s how SMS can help you: 🔹 Cut through the clutter with personalized messages 🔹 Reduce no-shows with appointment reminders 🔹 Seamlessly integrate with Zoho CRM workflows Elevate your customer engagement strategy with SMS—because standing out has never been easier. 💬 https://hubs.ly/Q02WwQcw0 #Zoho #SMS #Automation

🔨 Building customer journeys with SMS: How TheRTAStore.com keeps DIYers and contractors engaged with Sinch MessageMedia! The RTA Store, a leader in ready-to-assemble cabinetry, is all about guiding customers through a seamless journey—from design to installation. But managing this journey is no small task, especially when it involves multiple touchpoints across email, phone, and text. 🛑 Challenge: Navigate complex customer interactions and ensure everyone stays informed. ✅ Solution: Integrate Sinch MessageMedia with Zoho CRM to streamline automated, timely messaging. 💙 Results: Faster follow-ups, more engaged leads, and a better customer experience. Here’s what Michela Bracich, Marketing Operations and Zoho CRM Manager at The RTA Store, says: “Text is a really good way for us to reach out and get an update. Not everyone is into email or phone calls—it’s about meeting customers where they are.” Discover how SMS powers The RTA Store’s communication strategy and enhances customer satisfaction ➡️ https://lnkd.in/gt4ShJ5g #SMS #CustomerCommunication #Zoho

Want a winning SMS campaign? It all comes down to three words: anticipated, personal, relevant. Here’s how to make it work: 1️⃣ Set clear expectations so your audience knows what to expect. 2️⃣ Use conversational copy to keep it personal and engaging. 3️⃣ Segment your audience to deliver messages that hit home. Like any relationship, you want your audience looking forward to hearing from you—without overwhelming them. Want to learn more? Head over to https://lnkd.in/g6XSc2kY

It’s time to get conversational with your customers. 💬 The secret to building lasting relationships is out – no more talking at them; it’s time to engage. Whether you're just getting started or looking to enhance your strategy, conversational messaging is the key to deeper connections and stronger loyalty. Make your customers feel seen and valued, and use these insights to understand them better. Head over to https://lnkd.in/g-qRVi-n to learn more. #ConversationalMessaging #CustomerEngagement #CustomerExperience

Why send SMS with HubSpot? 💬 Because SMS simply works! It cuts through the noise, making it one of the best engagement channels out there. With an open rate of 98% and click-through rates up to 36%, it’s clear that people love communicating via text. With HubSpot SMS integration, you can: ✅ Have two-way conversations ✅ Send bulk SMS campaigns ✅ Set up automated SMS and MMS triggers ✅ Gain valuable insights from reporting dashboards ✅ Personalize your messages with templates ✅ Segment your audience Ready to learn more? Check out our beginner’s guide to HubSpot and SMS at https://lnkd.in/gFp83C5h #HubSpot #SMSMarketing #CustomerEngagement #DigitalMarketing #Automation

🚀 Dynamic Duo Alert: Zoho and Sinch 🌟 Zoho and Sinch are revolutionizing customer engagement together! Zoho Australia & New Zealand is a full tech stack provider, and as integration partners, we’re committed to enhancing communication experiences for Zoho-powered businesses through mobile messaging. Watch how we’re shaping the future of customer engagement in our new partnership video. 🎥💬 Harnessing Zoho's robust CRM data, we seamlessly integrate personalised SMS & MMS campaigns. Learn more about our popular Zoho CRM application here: https://lnkd.in/gTnHYGka #Zoho #Sinch #CustomerEngagement #Partnership #Innovation

Want to sharpen your eCommerce strategy? 🛍️ Find out how you can target customers based on their buyer behavior within Shopify, sending personalized campaigns that drive higher conversion. How you can level-up with Sinch MessageMedia SMS for Shopify: 📈 Win back customers with targeted campaigns driven by buyer behavior insights. ⚙️ Boost efficiency with automations, making conversions a breeze. 📊 Gain valuable insights with comprehensive reporting. Watch now and see how our integration can help you connect with customers and grow your Shopify store! #Shopify #SMSIntegration #EcommerceGrowth #CustomerEngagement #MarketingAutomation

Shoppers love a great deal, but around 70% of carts are still being abandoned. With Black Friday around the corner, it’s the perfect time to start preparing! 🛒 But wait, how do abandoned carts affect eCommerce? For a retailer with $15,000 in monthly online sales, that’s a staggering $120k in lost revenue each year. Here’s a game-changing tip: send SMS reminders with irresistible discount codes. Our research shows that 39% of people make a purchase after receiving an abandoned cart SMS. Plus, sending multiple messages can boost engagement even more, with response rates hitting 65% within five minutes. Don’t let abandoned carts impact your holiday sales. Start optimizing your strategy now to recover lost revenue and make the most of the busy shopping season! #BlackFriday #Ecommerce #CartRecovery #SMSMarketing #CustomerEngagement

Elevate your customer communication within HubSpot! 💬 Send and receive SMS & MMS within HubSpot. Our latest quick glimpse video shows you how. Discover how to: ✅ Engage with two-way conversations directly from contact and deal records ✅ Track all messages in the HubSpot Conversations Inbox ✅ Automate SMS triggers in your workflows Learn how to streamline your communication processes, enhance customer engagement, and save time with automation—all directly within HubSpot. Plus, sync your contacts for multi-channel sending and track campaign success with automated reporting. Watch now and start optimizing your communication! #HubSpot #SMSIntegration #CustomerEngagement #MarketingAutomation

🚚 GoShare, named one of the fastest-growing companies in North America on the 2023 Deloitte Technology Fast 500, offers third-party logistics solutions, including last-mile delivery, LTL shipping, and courier services. As GoShare expanded, managing logistics and communication became challenging. They needed a more reliable solution integrated with #Zoho CRM to streamline communication and ensure uptime. To boost efficiency, GoShare turned to Sinch MessageMedia's Zoho integration for driver coordination, customer communications, and tracking. The results? Sean Peek, Vice President of Operations at GoShare, said it best: “Sinch MessageMedia fixed our issues and has been a reliable partner for two years. We’re looking at even more ways to utilize SMS to enhance our operations. It’s going to make a difference in your ROI, because it’s instant access to your customers." Want to know how they did it? Check out their story here: https://lnkd.in/gYt2YV9g #Logistics #Fast500 #SMS #CustomerCommunication

President - US&UK

Douglas J. Rubingh

Chief Marketing Officer

Kate Gerwe

Tara Salmon

Vice President, Operations & Support (Remote)

Christopher Love

VP of Sales

Nathan Quicke

Business Management

Aaron Krizik

Director – Strategic Partnerships APAC

Dimitri Tsitsikas

Operations

Justin Garren

Finance and Administration

Karina Avila

Senior Director, Strategic Partnerships

Rich Hay

Grant Rule

CEO & Founder

Bec Martin

Lead API Evangelist

Telecommunications Companies (Top 10K)

Victoria Companies With More Than 10 Employees (Top 10K)

Australasia Companies (Top 10K)

Oceania Acquired Companies With Less Than $10M in Revenue

Message Media provides IT solutions that harness the most widely used communication channel on the planet, mobile messaging. They have been recognized in the Deloitte Technology Fast 50 Awards for seven years running, but they are committed to maintaining the ‘small business mindset that allows them to serve all their customers’ needs.

At Message Media, they work to a very simple plan, they put Customer Experience above everything else – if the end-user is happy, the rest will follow. To make this happen they start by acknowledging an enduring fact: an organization’s most valuable resources are its people, and at Message Media, they only hire the best. They are not a conventional company with a whole lot of rules and regulations, and they don’t intend to become one. They believe that providing talented people with a supportive environment and the tools required to reach their potential.

Private Equity Round - MessageMedia

SBCVC

Venture Round - MessageMedia

Computer and Software Products and Electrical and Scientific Products

Melbourne

Victoria

Australia

Oceania

MessageMedia

MessageMedia extends customer reach with acquisition of Smooth Messenger

MessageMedia, acquired Smooth Messenger

TextMarks Upgrades Clients to MessageMedia's Global Messaging Platform in new Partnership

MessageMedia Strengthens App Ecosystem with Acquisition of Aprika's Mercury SMS, a Salesforce Integration

MessageMedia launches SMS Marketing Automation app on Shopify App Store

Mercury exits Australia's MessageMedia via $1.3b trade sale

MessageMedia acquired for $1.7 billion as M&A activity steps up a gear

Stockholm’s Sinch to acquire Australian two-way messenger MessageMedia for $1.3 billion

A service for sending SMS messages in large quantities, suitable for both individual messages and mass broadcasts.

Provides a consistent mobile number for businesses to enhance brand recognition and establish SMS identity.

Enables sending and receiving of SMS messages, allowing for follow-ups and tracking of responses.

Facilitates SMS conversations through email, enabling notifications to be sent directly to mobile without desktop dependency.

Allows sending of personalized SMS or MMS messages in bulk, including the creation of customized mobile landing pages.

A shared inbox for managing conversations across various platforms like WhatsApp, Messenger, etc., in one place.

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Sinch MessageMedia