Moneypenny provides personalized call answering and live chat services, claiming to tailor the service according to client needs. It serves various industries, including law firms and accounting companies.

Moneypenny

Moneypenny | 12,634 followers on LinkedIn. World-leading providers of outsourced business solutions. | With over 20 years&#39; experience, Moneypenny is the leading and most trusted outsourced communications provider. Expertly delivering Telephone Answering, Live Chat, Outsourced Switchboard and omni-channel customer service provision to thousands of businesses globally, we handle over 20 million customer conversations each year. The company was founded by a brother and sister team in 2000 and currently employs over 1000 staff across its family of business, both in the UK and US.

Executive Director / Founder / CEO

Matthew Moneypenny

Group CTO at Moneypenny

Pete Hanlon

Co-founder, Moneypenny. Founder, WeMindTheGap. Chair, Wrexham City Board. Co-founder, Coertze&Clacher. Celebrator, WhatWeAllAgreeOn

Rachel Clacher CBE

Pr & Fundraising Events Manager at London Coaching Foundation

Lucy Merone

Retention Playbook - Available now! 📣 Our brand new playbook explores tried and tested client retention strategies and outlines how brilliant #customerservice can be the key to unlocking growth. Read it now 👉 https://lnkd.in/eagqbyeh #clientretention #playbook #businesstips

Listen again ⏪ Episode 1 of our brand new podcast On The Up is ready when you are, listen here - https://lnkd.in/ejWXAhdd Hosted by Daniel Marshall , Episode 1: The Building Blocks of Growth features Andy Bounds and explores the essentials of scaling a business 📈 #podcast #growingbusiness #listennow #ontheup

Even the best receptionist can't do it all. With our people looking after your calls whenever you need, your receptionist is free to focus on the tasks that only they can do. https://lnkd.in/egnduKmX #frontofhouse #customerservice #firstimpressions

Marketers📣 one week left to fill out the survey and enter our draw! We get it – not only is driving leads important, but so is attributing them to the correct channels. We’re hearing more and more from our clients about the extra effort needed to keep their pipeline flowing. If this is a hot topic in your business, we’d love to include your insight in our upcoming research. Grab a cuppa, and head to our quick 5 minute survey https://lnkd.in/eA2n52iH for a chance to win a Hotel Chocolat advent calendar* - just in time for the festive season! 🎄🍫 *T&C's apply #marketers #leadgeneration #leadqualification #leadmanagement

Catch ups & celebrations with brilliant clients & property friends ✅ Industry news, advice & inspirational stories from great speakers ✅ Huge enthusiasm for our developing #AI Receptionist product ✅ Another brilliant EA Masters - bring on 2025! Property Academy Peter Knight OnTheMarket Evolution London #eamasters #estateagents #demo

Visitors waiting at your front desk? It doesn't have to be this way. Moneypenny Receptionists make the impossible, possible. Find out more - https://lnkd.in/egnduKmX #frontofhouse #customerservice #firstimpressions

🚨 PODCAST NOW LIVE 🚨 Episode 1 of our brand new podcast On The Up is now live, listen here - https://lnkd.in/ejWXAhdd Hosted by Daniel Marshall , Episode 1: The Building Blocks of Growth features Andy Bounds and explores the essentials of scaling a business 📈 #podcast #growingbusiness #listennow #ontheup

Feeling lucky? Head to the Moneypenny stand at EA Masters for an exclusive delegate offer! 🎫 Lauren Williams Joel Davies Samantha Jones Sharon Boyle Sophie Olivia Jones Joshua McMahon

Are Joel Davies and Lauren Williams ready for a new career as estate agents? Let us know at EA Masters next week 😉 #supportingestateagents #outsourcing #telephoneanswering #livechat

You can’t be available 24/7/365 cost-effectively. We can. Find out more 👉 https://lnkd.in/d-NKg2MY #outofhours #outsourcing

eMoneypenny

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Director and Founder

Ed Reeves

VP of US Operations

Michael Jester

Head of Marketing

Hannah Stringer

Director of Us Operations

Jonathon Williams

Head of US Marketing

Sally Moth

Commercial Manager

Amy Hartshorn

Sales and Support

Becky Brown

Deborah Robinson

Business Management

Emma Johnson

Business Development Manager

Erin Parkhouse

Group Chief Technology Officer

Director & Founder

Mark Finlay

Chief Commercial Officer

Andrew Collis

Chief Financial Officer

Richard Culberson

Chief Executive Officer

Wendy Swash

Chief Operating Officer

Rachel Clacher

Co-Founder and Director

Joanna Swash

Group CEO

United Kingdom Private Equity Stage Companies With Less Than $500M in Revenue

Europe, Middle East, and Africa (EMEA) Facilities Support Services Companies

Europe, Middle East, and Africa (EMEA) Private Equity Stage Companies With Less Than $50M in Revenue

United Kingdom Companies With Less Than $500M in Revenue (Top 10K)

Moneypenny has been helping businesses deliver outstanding customer experience since 2000. Renowned for our exceptional quality of staff, innovative approach and for the value our services add to clients. 


ECI Partners

Private Equity Round - Moneypenny

Advertising, Business and Retail Services

Wrexham

United Kingdom

Europe

Beware of finger slips – new Moneypenny and VoiceNation survey shows potential pitfalls for the texting generation

Connective3 lands Moneypenny account

The changing landscape for business: Advice from Pete Hanlon, CTO at Moneypenny on how to make sure AI works for your business

Moneypenny names new CEO of Atlanta-headquartered operations

Moneypenny: 74% of Americans Believe They Need More Workplace Tech Training

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Moneypenny