Ruby offers virtual receptionist and live chat solutions, self-described as supporting small businesses across the US.

Ruby

Ruby | 14,069 followers on LinkedIn. Delivering personalized experiences that grow your business. | Ruby supports more than 10,000 businesses with live virtual receptionists and 24/7 chat services. But the big thing we do is a hundred little things that help owners cultivate great relationships with clients—from first impressions to lasting loyalty.

We’re like the modern version of a handwritten thank you note.

Retired

Jill Nelson

Strategic Marketing Leader

Miranda Charsky

People Manager and Project Coordinator

Bean Hennessey

Senior Customer Support Agent at TrovaTrip

Tom Jackson

Starting a small business is both exciting and challenging. One of the biggest hurdles? Securing the right funding! Our latest article dives into top funding options for 2024, including SBA loans, grants for underrepresented groups, and VC opportunities. Check it out here: https://lnkd.in/gP6S9gaH Did you find anything that might work for you? Share below! Your insights could help fellow entrepreneurs.

In today's fast-paced world, the ability to maintain engaging conversations is invaluable. Whether in business or casual settings, effective communication can open doors to new opportunities. Explore our recent blog for strategies to keep conversations lively and productive. https://lnkd.in/gXiUJjuw What is your favorite tip? Share below!

Feeling like your business isn’t reaching its full potential? Our recent blog post explores seven reasons your business might not be making enough money and actionable fixes for each! Learn how pricing strategies, efficient operations, and building trust can transform your bottom line. What tips resonate, and what would you add? Share your thoughts below! https://lnkd.in/es2QBXJn

Navigating the world of business funding can be overwhelming, but we’ve got you covered. Our recent video, "Small Business Snippets: funding fundamentals," explores a variety of options including SBA loans, private capital, and crowdfunding. Watch our 4-minute video and share your thoughts on which funding method could work best for your business! https://lnkd.in/dRajE64y

Is your business going through a quiet spell? Don't worry! Having a slow season can actually be a golden opportunity to turn down time into success. Check out our latest blog post for tips on how to: Improve your products and services 🔧 Invest in yourself and your team 👩🏫👨🔧 Recharge your batteries and prevent burnout 🌴😌 Dive into the full article here and share your own strategies in the comments. How are you managing slow seasons? Let's learn from each other! 👇 https://lnkd.in/gpsWQbNB

Are consumer expectations higher than they used to be? Can robots really deliver personalized experiences? Some customer service myths are easy to see through. Others, not so much. And while it’s true that the answers are often just a couple of clicks away—most small business owners can’t afford to spend the workday searching for clues. Fortunately, we’ve done the legwork for you. Our team of sleuths has reopened nearly 20 years’ worth of customer service case files in order to tackle today’s biggest small business misconceptions. Download the full guide to investigate them yourself! https://lnkd.in/gMeV7aaJ

📞😱👻 Is your phone ringing like a haunted house bell? Don't be scared! Let virtual receptionists handle the chills and thrills of customer calls. https://lnkd.in/eEEybasa

The secret of all successful business owners is to never stop learning! Continual prioritization of professional development keeps your customer service skills sharp and your passion ignited. Discover 6 tips anyone can use to improve their customer service skills: https://lnkd.in/gVGfRvnt

Thank you so much for the highlight, Geekflare!

Often, a potential customer’s first experience with your business will be over the phone, and that first impression starts from the moment you answer. To help ensure you’re putting your business’s best foot forward, we’ve put together a quick rundown of the best ways to answer the phone and build trust with every caller: https://lnkd.in/gywP8dX6

ArtiBot.ai

Pure Chat : Live Website Chat

Pure Chat - Live Website Chat

Domain Not Resolving

DNSSEC

Mobile Non Scaleable Content

Apple Whitelist

Comcast

Unbounce

Opus Interactive

Chief Revenue Officer

Rebecca Grimes

Chief Operating Officer

Stephanie Copeland Weber

VP, Legal Affairs

Diana Stepleton

VP, People & Culture

Marcella Vail

Director, Strategic Finance

Ben Clement

Director of Engineering

Chandra Munagavalasa

Director of Business Intelligence

Chris Kolb

Director of SysOps

Christopher Georgeson

Senior Director, Brand & Growth Marketing

Emily Sandison

Director of Customer Success

Jennifer Sullivan

VP and Legal Affairs

Director, Growth Marketing

Katie Hurst

Director of Brand & Content

Private West Coast Companies (Top 10K)

Customer Service Acquired Companies

Companies That Exited in 2014

Customer Service Companies With Less Than $1B in Revenue (Top 10K)

Ruby Receptionists provides personalized live, remote receptionist services to thousands of small businesses. It is the only remote receptionist service dedicated to creating personal connections on every call, making callers feel special while making their customers look good. They provide small businesses with the services, products, and analytics they need to manage customer interactions and deliver exceptional experiences in an increasingly digital world.

Private Equity Round - Ruby Receptionists

Venture Round - Ruby Receptionists

Advertising, Business and Retail Services

Portland

Oregon

United States

North America

Ruby Receptionists

Cyberattack knocks Ruby Receptionists offline, disrupting service for thousands

Scorpion and Ruby Partner to Help Customers Manage Their Digital Marketing-Driven Growth

Ruby hiring remote workers in Arizona

Settlement in Ruby Receptionists billing lawsuit valued at up to $12 million

Only Connect - but get dressed first

Ruby Receptionists Extends Reception Services to 24/7/365

Ruby Receptionists Rebrands to Reflect 16 Years of Growth

Ruby Receptionists' Board Names Kate Winkler New CEO

Tech and product chief Katharine Nester on the power of promoting engineers from within

A service where live receptionists handle calls, screen leads, schedule appointments, accept payments, and relay messages on behalf of businesses.

A service that engages website visitors with trained professionals who respond in 60 seconds or less, providing real-time assistance and capturing leads.

A service that helps businesses attract potential buyers and capture their interest through various marketing channels.

A service that provides personalized customer interactions, ensuring clients feel heard, valued, and cared for.

A service where receptionists schedule appointments for businesses, ensuring efficient time management and client engagement.

A service where receptionists make outbound calls to relay messages or follow up with clients on behalf of businesses.

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