Ruby offers virtual receptionist and live chat solutions, self-described as supporting small businesses across the US.

Ruby

Ruby | 14,069 followers on LinkedIn. Delivering personalized experiences that grow your business. | Ruby supports more than 10,000 businesses with live virtual receptionists and 24/7 chat services. But the big thing we do is a hundred little things that help owners cultivate great relationships with clients—from first impressions to lasting loyalty.

We’re like the modern version of a handwritten thank you note.

Retired

Jill Nelson

Strategic Marketing Leader

Miranda Charsky

People Manager and Project Coordinator

Bean Hennessey

Senior Customer Support Agent at TrovaTrip

Tom Jackson

Starting a small business is both exciting and challenging. One of the biggest hurdles? Securing the right funding! Our latest article dives into top funding options for 2024, including SBA loans, grants for underrepresented groups, and VC opportunities. Check it out here: https://lnkd.in/gP6S9gaH Did you find anything that might work for you? Share below! Your insights could help fellow entrepreneurs.

In today's fast-paced world, the ability to maintain engaging conversations is invaluable. Whether in business or casual settings, effective communication can open doors to new opportunities. Explore our recent blog for strategies to keep conversations lively and productive. https://lnkd.in/gXiUJjuw What is your favorite tip? Share below!

Feeling like your business isn’t reaching its full potential? Our recent blog post explores seven reasons your business might not be making enough money and actionable fixes for each! Learn how pricing strategies, efficient operations, and building trust can transform your bottom line. What tips resonate, and what would you add? Share your thoughts below! https://lnkd.in/es2QBXJn

Navigating the world of business funding can be overwhelming, but we’ve got you covered. Our recent video, "Small Business Snippets: funding fundamentals," explores a variety of options including SBA loans, private capital, and crowdfunding. Watch our 4-minute video and share your thoughts on which funding method could work best for your business! https://lnkd.in/dRajE64y

Is your business going through a quiet spell? Don't worry! Having a slow season can actually be a golden opportunity to turn down time into success. Check out our latest blog post for tips on how to: Improve your products and services 🔧 Invest in yourself and your team 👩🏫👨🔧 Recharge your batteries and prevent burnout 🌴😌 Dive into the full article here and share your own strategies in the comments. How are you managing slow seasons? Let's learn from each other! 👇 https://lnkd.in/gpsWQbNB

Are consumer expectations higher than they used to be? Can robots really deliver personalized experiences? Some customer service myths are easy to see through. Others, not so much. And while it’s true that the answers are often just a couple of clicks away—most small business owners can’t afford to spend the workday searching for clues. Fortunately, we’ve done the legwork for you. Our team of sleuths has reopened nearly 20 years’ worth of customer service case files in order to tackle today’s biggest small business misconceptions. Download the full guide to investigate them yourself! https://lnkd.in/gMeV7aaJ

📞😱👻 Is your phone ringing like a haunted house bell? Don't be scared! Let virtual receptionists handle the chills and thrills of customer calls. https://lnkd.in/eEEybasa

The secret of all successful business owners is to never stop learning! Continual prioritization of professional development keeps your customer service skills sharp and your passion ignited. Discover 6 tips anyone can use to improve their customer service skills: https://lnkd.in/gVGfRvnt

Thank you so much for the highlight, Geekflare!

Often, a potential customer’s first experience with your business will be over the phone, and that first impression starts from the moment you answer. To help ensure you’re putting your business’s best foot forward, we’ve put together a quick rundown of the best ways to answer the phone and build trust with every caller: https://lnkd.in/gywP8dX6

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