This report forecasts the global market for generative artificial intelligence in financial services to grow by $16.2 billion from 2024 to 2030, with a compound annual growth rate (CAGR) of 38.7%. The report covers key segments like cloud-based and on-premise deployments, and key applications such as risk management, fraud detection, and customer service chatbots. It also provides insights into regional market trends, including the U.S. and China, which are expected to drive significant growth.

tifgroup, a UK travel insurance provider, has partnered with OpenDialog AI to integrate conversational AI into its customer service, starting with the Holidaysafe website, aiming to streamline policy information access and enhance customer experience.