Nova Scotia Power is expanding free credit monitoring to all customers, past and present, for five years following a cybersecurity breach that exposed data of hundreds of thousands of customers. The company is paying for monitoring for all customers, not just those affected, and is investigating the scope of stolen data, which may include sensitive personal information.

Nova Scotia Power has resumed billing customers after a ransomware attack disrupted its systems. The company has reopened its MyAccount platform, but bills will remain estimated until systems are fully restored. Approximately 280,000 customers were notified of potential data exposure, and the utility has confirmed no late fees will be charged during the estimated billing period.

Nova Scotia Power, a utility company, confirmed a data breach affecting 280,000 customers, including its CEO and president, Peter Gregg. The breach, attributed to a ransomware attack on March 19, resulted in potential exposure of sensitive information like social insurance numbers, addresses, and bank details. The company offered free credit monitoring through TransUnion and urged customers to update passwords. The Privacy Commissioner of Canada launched an investigation into the incident.

Nova Scotia Power customers affected by a ransomware attack are frustrated with the company's response, including difficulty navigating credit monitoring and bank communication. The breach, affecting 280,000 customers, has led to unauthorized transactions and ongoing customer concerns.

Nova Scotia Power, a Canadian utility company, confirmed a ransomware attack that compromised the personal and financial data of 280,000 customers. The breach, detected on April 25, 2025, revealed a 5-week undetected infiltration, with attackers exfiltrating sensitive data before encrypting systems. The company refused to pay the ransom, citing legal concerns, and partnered with TransUnion to offer free credit monitoring. The attack did not impact physical infrastructure, but highlighted vulnerabilities in critical energy sector cybersecurity.