Karen Howard, a seasoned gemmologist and appraiser, launched a 3-month course called Client Lifecycle Strategies aimed at helping jewellery appraisers understand their client niche, research competition, and build a sustainable business. This course addresses a gap in the industry where appraisers lack structured guidance on identifying and marketing to ideal clients, leading to inefficiencies and stress. The jewellery appraisal market is growing rapidly, driven by increased consumer awareness and the expansion of online sales, with the market expected to reach $5 billion by 2030, according to Research and Markets.

Enterprise Connect 2025 showcased significant advancements in AI and agentic AI across major unified communications and collaboration providers. Companies like Cisco, RingCentral, Zoom, and Talkdesk unveiled new AI features and capabilities that integrate AI into their platforms to enhance customer experience and operational efficiency.

Best Buy is set to launch a program allowing influencers and content creators to build their own branded digital storefronts on the retailer's website. The initiative, announced during the company's fourth-quarter earnings call, is expected to drive traffic, engagement, and sales. Best Buy's strategy aims to leverage the authenticity of influencer marketing, especially within its focused customer base. This move is part of a broader trend in the retail industry, where retailers are expanding creator-focused programs to enhance brand perception and preference.

Central Group, a Bangkok-based company operating Thailand’s top digital lifestyle and loyalty platform, uses its The 1 app to analyze customer shopping behavior across all sales channels. The company's advanced data analytics technology, including single view of customer (SVC) and AI-driven models, helps identify core and potential customers, shopping behaviors, and specific customer segments. Central Group leverages AI to handle large volumes of customer call data, improving response times and ensuring accurate documentation of customer interactions.

Consumer Portfolio Services, Inc. shares surpassed their 200-day moving average of $9.26 during trading on Thursday, reaching as high as $9.50. The stock's last closing price was $9.48, with a trading volume of 17,502 shares. The company has a debt-to-equity ratio of 8.70, a current ratio of 9.41, and a quick ratio of 9.41. The company's market cap is $200.22 million, P/E ratio is 4.54, and beta is 2.13.