Gladly provides a customer service AI platform, offering tools that enable conversation and support across various channels. Self-described as an all-in-one customer service platform, it focuses on enhancing customer service experiences.

Gladly

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Finance and Administration

Andy D'Amato

Co-Founder

Dirk Kessler

Chief Marketing Officer

Jason Finkelstein

CEO and Co-Founder

Joseph Ansanelli

Human Resources

Katie Evans-Reber

Michael Wolfe

VP Services, Support and Customer Education

Eliza Wiraatmadja

Vice President - Head of North America Enterprise Sales

Emilio Di Zazzo

VP, Customer Success

Kimberly McKellar

VP of Engineering

Matt Baker

Ravi Viswanathan

Jerry Chen

Jeff Parks

Co-founder

Todd Rakow

VP of Finance and Ops

Mike McCarron

VP of Sales and Strategic Alliances

Chief People Officer

Jeff Richards

Investor

AXA Venture Partners Portfolio Companies

San Francisco Bay Area Companies With Less Than $500M in Revenue (Top 10K)

San Francisco Companies With Less Than $500M in Revenue (Top 10K)

Western US Computer Companies

Gladly is a customer service platform that enables B2C companies to focus on people talking to people throughout a lifetime of naturally productive conversations. With Gladly, customers are at the center and brands can communicate with their customers seamlessly across any channel from voice, email, messaging, chat, and social media. Agents are empowered, customers feel known, and companies build love and loyalty through consistently positive experiences.

Gladly is based in San Francisco and funded by Greylock Partners, GGV Capital, NEA, and JetBlue Ventures.

AXA Venture Partners

Venture Round - Gladly

Riverwood Capital

Future Fund

Glynn Capital Management

Series D - Gladly

Notable Capital

Series C - Gladly

New Enterprise Associates

Series B - Gladly

Greylock

Series A - Gladly

Seed Round - Gladly

Computer and Software Services and Scientific Services

San Francisco

California

United States

North America

Gladly Unveils AI-Powered Customer Service Platform and Secures $40M Funding

Gladly Raises $40M in Funding

Gladly Introduces Its AI and Automation Customer Service Platform, Gladly Sidekick

New Data From Gladly Reveals Top Motivators of the Modern Customer Service Team

Gladly Secures $55 Million Funding

Furnace Part Source Upgrades Customer Service With Gladly

Gladly Report Proves Personalized Customer Service is Vital to Creating Customer Loyalty

Gladly becomes a partner of the Shopify Plus Certified App

Philippines

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Oceania

Japan

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Google Doubleclick

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news impact assignment basic	general
public peers	general	Sep 28, 2024 7:28 AM	472f3c29
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company summary	general
signals	general	Sep 28, 2024 7:28 AM	9ec5e8d9
crunchbase trigger	general	Nov 25, 2024 9:09 AM	70451fef
crunchbase profile	general	Nov 25, 2024 10:49 AM	930158c0
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translate crunchbase fundingrounds	general	Nov 25, 2024 4:20 PM	c4db37e0
peers	general	Sep 28, 2024 7:28 AM	e1f2bc31
news basic	general	Sep 28, 2024 7:28 AM	ee088e16
bundesanzeiger	filings
financials download nd	financials
private financials	financials

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