Kayako provides an AI-powered help desk and customer support platform, as self-described.

Kayako

Kayako Classic

HSTS

DNSSEC

Mobile Non Scaleable Content

IPv6

Person Schema

Gravatar Profiles

Facebook Sharer

jQuery CDN

Apache 2.4

Ubuntu

CEO/Owner

Karl Wesch

Business Management

Frankie Smith

Ale Sihasale

Finance and Administration

Ashutosh Nistandra

Human Resources

Poonam Shoor

Head of HR Programs and Sustainability

Rahat Joshi

Sales and Support

Sandeep Kumar

Head of Information Technology at Daugherty Business Solutions

Karen Foster

Kirill Korolyov

Front End Engineer

Europe, Middle East, and Africa (EMEA) Customer Service Companies (Top 10K)

England Acquired Companies With Less Than $50M in Revenue

Europe Companies that Exited (Top 10K)

United Kingdom Acquired Companies With Less Than $50M in Revenue

We help businesses get better at customer service.

From startups and Fortune 100 companies to charities and governments, Kayako helps teams of all sizes get better at delivering effortless customer service experiences.

When Kayako started in 2001, customer service software was clunky, frustrating, or just not there. We turned boring, confusing software into a helpdesk that customers and staff loved to use. 

Skip forward to today. Customer service is more important than ever before. It has the power to delight, or disappoint; to make - or break - a business.

And customer service teams are adapting. To be proactive, to be delightful. To create effortless, consistent, smooth experiences. To drive loyalty; to turn their customer service into a competitive advantage. But the software these teams use is holding them back. 

Kayako is here to change that, and help businesses get better at customer service.

London

England

United Kingdom

Europe

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Kayako Acquired by ESW Capital

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Contact Center Software leader for the 4th quarter in a row

A helpdesk software that centralizes customer conversations, supports multiple channels, and includes features like shared inbox, custom views, tags, and conversation assignments.

An AI-driven tool designed to enhance customer service by transforming support tickets into opportunities.

A feature that provides a complete view of a customer's journey, enabling personalized and connected customer service.

A tool included in Kayako's helpdesk solution that allows real-time customer support across various channels from a single dashboard.

A customizable knowledge base that allows customers to find answers and receive suggestions 24/7.

A self-hosted helpdesk platform offering customizable support portals, ticket management, time tracking, SLAs, automation, and reporting.

United States

North America

Mexico

The Netherlands

Germany

Ukraine

HTML5

Wordpress

Amazon Route 53

Google Tag Manager

Google Analytics

Adobe Fonts

jQuery

HubSpot Forms

Facebook Comments

Google Drive

news_impact_assignment_basic

key_people

merger_acquisitions

network_dossier

public_peers

news_daily_refresh

news_processing_daily_refresh

news_impact_assignment_daily

news_processing_basic

legal

legal_dossier

bundesanzeiger

events_dossier

partnerships_market_presence_dossier

partnerships_market_presence

company_dossier

network

strategic_challenges

industry_trends

strategic_challenges_dossier

industry_trends_dossier

company_summary

events

network_mapping

transactions_dossier

swot_dossier

signals

financial_statements

crunchbase_trigger

crunchbase_profile

li_profile

financials_download_nd

private_financials

swot_analysis

financial_legal_advisories

company_structure

industry_analysis

financial_analysis

funding_rounds_analysis

regulatory_analysis

competition_analysis

news_impact_assignment_advanced

news_processing_advanced

news_advanced

purchaser_profile

network_onboarding

translate_crunchbase_fundingrounds

peers

customer_profile

news_basic

valuation

news impact assignment basic	general
public peers	general	Oct 21, 2024 4:07 AM	8e4d7a3e
news daily refresh	general
news processing daily refresh	general
news impact assignment daily	general
news processing basic	general
company summary	general
signals	general	Oct 21, 2024 4:07 AM	c6d9e1c6
crunchbase trigger	general	Nov 22, 2024 7:44 AM	c9034764
crunchbase profile	general	Nov 23, 2024 3:00 AM	01f86e10
li profile	general
translate crunchbase fundingrounds	general	Nov 23, 2024 3:39 AM	1d151dcf
peers	general	Oct 21, 2024 4:07 AM	93726382
news basic	general	Oct 21, 2024 4:07 AM	418f4968
bundesanzeiger	filings
financials download nd	financials
private financials	financials

COM:KAYAKO

Kayako