Luminoso Daylight™ AI revolutionizes the way you comprehend your customers to improve CSAT scores faster and with pinpoint accuracy.

Luminoso Technologies is a global leader in the Natural Language Understanding market. It was born out of the prestigious MIT Media Lab.

Our cloud-based platform for text analytics revolutionizes the way organizations uncover insights from conversational and text data like survey submissions, support tickets and product reviews. With support for 14 languages, Luminoso Daylight™ AI preserves the nuance of stories as communicated by customers, employees, and industry voices.

Powered by advanced machine learning, our platform goes beyond surface-level understanding by understanding language as well as a human down to the sutble nuances. It uncovers hidden patterns, sentiments, and biases, empowering organizations to make data-driven decisions with confidence.

Trusted by Fortune 5000 companies, we nurture human connections that drive critical business strategies. Discover the power of Luminoso and unlock the potential within your textual data. 

Get Started With A Free Trial Here: https://luminoso.com/trial/

Luminoso Technologies, Inc.

Luminoso Technologies, known for leading in AI-driven text analytics, today unveils Helios, a generative AI assistant. This innovation marks a leap forward by integrating the power of AI text analysis with generative AI's ease, all within its established Daylight™ platform.

Luminoso is transforming how users can engage with their data via Daylight™. Helios emerges as the pioneering solution that melds advanced AI text analytics' capabilities with generative AI's straightforwardness. It not only makes navigating the platform easier but also enhances decision-making with fast, practical insights, cutting down on the time and expense tied to analyzing data.

Read the full press release: https://lnkd.in/dabZD8VH


#businessintelligence #Analytics #MarketResearch #EmployeeExperience
#customersuccess #CX #customerretention #CustomerRetention #AITools #customerloyalty #EX Mark Zides 🚀 Nick Sedar Karibeth Nealon (Mohan), CPA Satoshi Asari


Dive into our interactive mini-course on THURSDAY 2/22 to revolutionize your approach to survey creation, with expert Kim Larson at the helm. https://lnkd.in/gFNWXinb

This session isn't about sales but crafting surveys; it's a deep dive into engaging your audience effectively, phrasing questions to uncover deep emotions and sentiments, and analyzing responses for actionable insights. 

This free mini-course, part one of a two-part series, reveals how a modest group of volunteers leveraged story-driven surveys to unite and uplift their community, demonstrating the profound impact of well-crafted questions and strategic analysis in solving existing problems and rejuvenating areas post-pandemic.

We're set to arm you with innovative engagement techniques and insights into the art of question crafting, all focused on real-life applications and leading to informed decision-making. This is your chance to move beyond mere data collection to genuinely empower your decisions that impact real lives. Join us to unlock the secrets of creating impactful surveys and transforming feedback into strategic actions.

The real gem of our discussion isn't merely the tips; it's the detailed exploration of the survey's execution and its significant influence on addressing community needs. Watch Kim uncover real insights and tackle pressing community issues head-on, using the power of surveys to enact meaningful change. Learn from the St Johns neighborhood's journey in Portland, OR, where residents rallied together to address needs from shelter and mental health support to creating engaging spaces for teenagers. 

#ArtificialIntelligence #Innovation #Technology #BigData #Analytics #DigitalTransformation #TechEvents #MachineLearning #BusinessIntelligence #BusinessIntelligence #Analytics #MarketResearch #EmployeeExperience #customersuccess #CX Luminoso Technologies, Inc. @ Yvonne Li Ashe Mussbacher Mark Zides 🚀 Prathik N Sunku Karibeth Nealon (Mohan), CPA

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Microsoft

UNPKG

Microsoft Azure

Next.js

Proprietor

Yuri Vishnevsky‮

Director of Marketing

Angela Limoncelli

Representative Director

David Smith

Director of Client Experience & Success at Luminoso

Kim Larson

UI Architect

Christina Laverentz

Software Engineer

Christopher Chin

Emily Serven

Senior Accountant

Kelcie Wentzell

CEO and President

Mark Zides

Vice President, Product and Customer Experience

Satoshi Asari

John Maeda

Adam Hanft

Mark Rosenblatt

Terry Hayashiguchi

Robyn Speer

Chief Science Officer & Co-founder

George Kassabgi

Director/Investor

Scott Spangler

Investor

CEO & President

Jeff Moyer

President and CEO

Lance Nathan

Senior Linguistics Developer

Northeastern US Companies With More Than 10 Employees (Top 10K)

New England Companies With Less Than $500M in Revenue (Top 10K)

Greater Boston Area Companies With Less Than $10M in Revenue (Top 10K)

Massachusetts Companies With Fewer Than 1000 Employees (Top 10K)

Luminoso is a new way for computers to understand language.
They're the shortest route from your text to actionable business intelligence.

DVI Equity Partners

Series B - Luminoso

Raptor Group

SD Porter Holdings

Series A - Luminoso

DG VENTURES

Acadia Woods Partners

Digital Garage

Seed Round - Luminoso

Non Equity Assistance - Luminoso

Computer and Software Products and Electrical and Scientific Products

Cambridge

Massachusetts

United States

North America

Luminoso

New Partnership: Luminoso and KAPS Group

Luminoso Technologies Partners with Amazon Web Services to Enhance Data Analytics through Advanced Text ...

Minerva CQ Turns up the Dial on Text Analytics with Integration to Luminoso’s Daylight

Luminoso Appoints Proven Leader Mark Zides as New CEO, Eyes Expansion in AI and Data Marketplace

Luminoso Positioned as the Leader in the 2022 SPARK Matrix for Text Analytics Platforms by Quadrant Knowledge Solutions

Method for enhanced text search indexing

Fancy.com Chooses Luminoso to Power Search Engine Results

Luminoso Named Boston’s Top Software Company for Text Analytics Innovations

Luminoso Expands Product Leadership with Two New Hires

AiThority.com Interview with Henning Smith, CTO at Luminoso

A platform for processing unstructured data such as reviews, surveys, and social media, delivering insights quickly without the need for extensive training or setup.

Software that analyzes customer feedback to determine sentiment, helping businesses understand customer emotions and improve experiences.

Tool for gaining insights from customer reviews to drive product innovation and understand customer preferences.

AI-powered service for automatically categorizing documents, reducing the need for manual classification.

Automates the assignment of support tickets to the appropriate personnel, improving efficiency in customer support.

Analyzes closed sales opportunities to understand the reasons behind wins and losses, aiding in strategic decision-making.

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Marketing Consulting

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Luminoso is a privately held natural language understanding company based in Cambridge, Massachusetts, that specializes in text analytics and artificial intelligence. It was founded in 2010 and spun out of the MIT Media Lab and its Open Mind Common Sense (OMCS) project. The company has raised $20.6 million in financing and serves clients such as Sony, Autodesk, Scotts Miracle-Gro, and GlaxoSmithKline.

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