Amazon is issuing unexpected refunds to a small group of customers for purchases made up to 7 years ago, linked to an internal review and a 2023 consumer lawsuit. The company reported a $1 billion one-time expense related to these refunds, with some customers receiving refunds of up to $1,800 for items like a smart TV.

Amazon AGI has announced the release of Amazon Nova Act, an experimental developer kit for building AI agents that can navigate the web and complete tasks autonomously. Powered by a custom, proprietary version of Amazon’s Nova large language model (LLM), this SDK is designed to enable third-party developers to build reliable AI agents capable of performing tasks within web browsers. The SDK is open source under the permissive Apache 2.0 license and is intended to compete with other platforms like Microsoft’s AutoGen, Salesforce’s Agentforce, and OpenAI’s Agents SDK.

Amazon.com and Reply have announced a multi-year agreement with Amazon Web Services (AWS) to advance Generative AI (GenAI) initiatives, aimed at enhancing cloud infrastructure and AI capabilities globally. This strategic partnership could bolster AWS's market position in the tech industry. Despite a tech selloff and the Nasdaq Composite down 2%, Amazon's stock price moved 7% over the last week, reflecting investor interest in its continuous innovation and partnerships. Over the past five years, Amazon has delivered a remarkable total shareholder return of 111.01%, driven by investments in automation and AI, robust growth in the advertising segment, and aggressive business expansion.

Amazon Renewed is offering a £94 discount on its best-selling Dyson Ball Upright Vacuum Cleaner, making it available for £155.69. The Dyson Ball Upright Vacuum Cleaner is renowned for its durability and powerful suction, making it a popular choice among customers. The discounted model is in excellent condition and has received positive reviews from customers who appreciate its reliability and cost-effectiveness.

A recent survey conducted by Appinio reveals that Germans have a very negative perception of the online marketplace Temu, with 18% holding a very negative view. The survey indicates that Temu is criticized for poor quality, lack of security standards, and legal loopholes. In contrast, countries like Spain and the USA have a more favorable view of Temu. The survey involved 6,000 participants across six countries, with 5,800 having prior knowledge of Temu. The survey was commissioned by the e-commerce service provider Remazing. Another survey by the market research institute IFH shows that 83% of consumers in Germany are skeptical about Temu due to product quality issues and concerns over counterfeits. Temu ranks sixth in terms of sales volume in Germany, with approximately 1.3 million purchases made between January and June 2024. The EU Commission has initiated a proceeding against Temu, focusing on issues related to illegal products.