We are a strong and enthusiastic team focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey.

Customer obsession is in our DNA.  Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. 

Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo. 

Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat. 

Our Vision

Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. 

Our long-term vision is to become the trusted financial partner for millions of Indians. 

Our Values

Our culture enables us to be what we are — India’s fastest-growing financial services company. Everyone at Groww enjoys the autonomy and flexibility to bring their best work to the table, as well as craft a promising career for themselves. 

The values that form our foundation are:
Customer centricity
Ownership-driven culture
Keeping everything simple
Long-term thinking
Complete transparency

Y Combinator

Y Combinator Continuity Fund

Ribbit Capital

Peak XV Partners

Propel VC

Tiger Global Management

Alkeon Capital

Steadfast Capital Management

ICONIQ Growth

Lone Pine Capital

Groww

Last night, our CEO, Lalit Keshre, received the Startup Award at EY Entrepreneur of the Year 2023! 🎉 

We are humbled by the love and support of millions of customers who trusted a young company like ours. 🙏 

Grateful to Hon. Union Minister of Railways, Communications, Electronics & IT  - Mr. Ashwini Vaishnaw, the jury, and EY India (EY) for this recognition. 🙌

We remain committed to serving our customers by building the most delightful financial services platform and contribute to India’s growth. 🇮🇳

#EOYIndia2023

Did you know? 🤔 Indian Railways earned a revenue of ₹2.40 Lakh Crores in FY23🤯 Read on👇

[1] Revenue & Expenses

Revenue grew 25% year-on-year📈

Total expenditure was ₹2,37,375 Cr vs ₹2,06,391 Cr. in 2021-22. Let’s understand the revenue break-up!👇

[2] Revenue breakup (Freight services)

Indian railways earns approximately 67% from the transportation of goods🚂

Freight revenue: ₹1.62 lakh crores (15% growth YoY). Commodity-wise breakup👇

Coal accounted for 48% of the total freight volume carried by Indian railways. 

Other than that, commodities like iron ore, cement, food grains, etc. drove the maximum traffic. Data for the period Jan-Dec’22.

[3] Passenger revenue

Indian Railways earned ₹63,300 Cr in passenger revenue in FY23 It grew 61% from FY22’s passenger revenue of ₹39,214 cr.

The passenger traffic in AC 3-tier rose from 1.5% in 2012 to 7.6% in 2022📈

[4] AC 3 -Tier revenue!🚉

In 2022, Indian Railways made ₹37,855 crore from non-suburban passengers. 3rd AC class accounted for ₹12,225 cr (32.3%).

IRCTC also contributes to the functioning of Indian Railways. Let's see how they make money👇

[5] IRCTC shares a part of its revenue to Indian Railways

Broadly, earnings are from:

➡️Sale of products
➡️Sale of services

So, let’s discuss in detail how IRCTC makes money?👇

[6] Sale of products

IRCTC sold packaged water (Railneer) worth ₹290 crores in FY23 (74% YoY growth).

Apart from that, IRCTC earns money from the sale of food and beverages as well.

[7] Sale of services include:

🔹Internet Ticketing
🔹Income From Catering Services
🔹Tourism & Train Operations
🔹Scrap Sale

More on it👇

[8] Internet Ticketing

Internet ticketing provides a convenient way to book tickets online.

Convenience fees account for ₹801.97 Cr revenue and are charged as follows:

🔸Non-AC: ₹15 +GST/ticket (₹10 via BHIM/UPI).
🔸AC class: ₹30 +GST/ticket (₹20 via BHIM/UPI).

[10] Catering services have generated ₹1,448.79 Cr. 

Income from on-board services on Rajdhani/Shatabdi/premium trains has yielded massive revenues, contributing ₹800 Cr.

IRCTC also generates revenue from user charges, license fees, and others at Food Plazas

[11] Maharaja Express by IRCTC earns ₹55.37 crores

The luxurious set of trains has a fare of ₹4 Lakh/adult for the basic package.

It goes up to ₹21 lakh per person for a presidential suite!👑

Liked the content? Repost it and follow Groww for more such insightful content.

RA disclaimer in comments section.

Customer obsession is about maximizing value for the customer, not extracting the most from them.

Why did Groww employees interact with CISF officers?

What is ‘Operation Bezos’?

Check out the Ep.3 of ‘Life at Groww’ where we talk about our take on ‘Customer Obsession’.

Veri gud post it iz. Yu reed yu luv it. Pinkipromis. 👇
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If things aren't checked enough before publishing, incorrect messages (like the sentence above ☝️) may actually get published.

And Lyft learned it the hard way.

Lyft is the 2nd largest online cab service provider in USA.

Recently when they announced their Q4 results, people got so cheered up by the numbers that Lyft's stock surged by 67%.

A while later, an employee caught something unusual. Something that literally 'dropped her jaw'.

The result they released had forecasted a profit margin growth for 2024 by 500 basis points, while they actually meant to say 50 basis points.

(1 basis point = 0.01%)

There was an extra zero out there.

So they bucked up courage & came out declaring that they screwed up.

As soon as the clarification went out, the boomed up stock price came rolling down.

Yet, the stock closed on a higher side that day as the results still matched analyst expectations.

But it's not the first time in history when small typos made big blunders.

In 1962, NASA's satellite mission for Venus 'Mariner 1' failed during the launch.

Reason: a typo in the launch vehicle's software code.

And do you know that the founders of Google had a different name in mind for the company, the name 'Google' is actually a result of a typing error.

Do you know what was the originally intended name?

Tell us in the comments, and share this post if you liked it.

Groww is a financial services platform in India that provides investment solutions for mutual funds, stocks, US Stocks, ETFs, IPO, and F&Os, aiming to simplify the investing process for users.

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