TELUS International (Cda) Inc. provides customer experience and digital business services in Europe, North America, the Asia-Pacific, and the Central America. It offers digital experience solutions, such as AI and bots, omnichannel CX, mobility solutions, cloud contact center, big data, platform transformation, and UX/UI design; and customer experience solutions, including work anywhere/work from home, customer care, technical support, sales growth and retention, and healthcare/patient experience. The company also provides IT lifecycle services comprising cloud and platform services, app dev and management, quality assurance and testing, system operations, IT service desk, internet of things, engineering solutions, and enterprise platform services; advisory services consisting of digital strategy, CX process consulting, data and customer analytics, workforce management, learning excellence solutions, and business and process transformation; robotic process automation, talent acquisition, finance and accounting, and supply chain management; and content moderation and social media, and fraud prevention and detection. It serves tech and games, communications and media, ecommerce and fintech, healthcare, and travel and hospitality industries. The company was founded in 2005 and is headquartered in Vancouver, Canada. TELUS International (Cda) Inc. is a subsidiary of TELUS Communications Inc.

TELUS International (Cda) Inc.

TELUS International Central America

TELUS International Philippines

TELUS International Bulgaria

TELUS International Ireland

讯乐思 (TELUS International Chengdu)

TELUS International Digital Solutions

TELUS International India

TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.

Baring Private Equity Asia

TELUS International

	Dec '17	Dec '18	Dec '19	Dec '20	Dec '21	Dec '22	Dec '23
revenue	573.20M -	834.60M 45.60%	1.02B 22.17%	1.58B 55.12%	2.19B 38.72%	2.47B 12.49%	2.71B 9.72%
cost of revenue	105.80M -	174.90M 65.31%	182.90M 4.57%	299M 63.48%	432M 44.48%	468M 8.33%	461M 1.50%
gross profit	467.40M -	659.70M 41.14%	836.70M 26.83%	1.28B 53.29%	1.76B 37.38%	2B 13.51%	2.25B 12.35%
selling and marketing expenses
general and administrative expenses	366.50M -	522.50M 42.56%	630.40M 20.65%	979.50M 55.38%	1.30B 32.41%	1.42B 9.33%	1.69B 18.83%
selling general and administrative expenses	366.50M -	522.50M 42.56%	630.40M 20.65%	979.50M 55.38%	1.30B 32.41%	1.42B 9.33%	1.69B 18.83%
research and development expenses
other expenses	32.20M -	36.90M 14.60%	77.60M 110.30%	108.70M 40.08%	257M 136.43%	258M 0.39%
cost and expenses	504.50M -	734.30M 45.55%	890.90M 21.33%	1.39B 55.71%	1.99B 43.17%	2.14B 7.96%	2.45B 14.27%
operating expenses	398.70M -	559.40M 40.31%	708M 26.56%	1.09B 53.70%	1.55B 42.80%	1.68B 7.85%	1.99B 18.68%
interest expense	10.10M -	23.20M 129.70%	36.30M 56.47%	45.40M 25.07%	44M 3.08%	41M 6.82%	141M 243.90%
ebitda	100.90M -	149.80M 48.46%	220.90M 47.46%	376.60M 70.48%	465M 23.47%	582M 25.16%	579M 0.52%
operating income	68.70M -	87.70M 27.66%	114.10M 30.10%	194.40M 70.38%	185M 4.84%	284M 53.51%	183M 35.56%
depreciation and amortization	32.20M -	49.50M 53.73%	106.80M 115.76%	182.20M 70.60%	280M 53.68%	298M 6.43%	324M 8.72%
total other income expenses net	500K -	-8.10M 1,720%	-19.10M 135.80%	-43.90M 129.84%	-43M 2.05%	-34M 20.93%	-55M 61.76%
income before tax	59.10M -	69M 16.75%	95M 37.68%	150.50M 58.42%	142M 5.65%	250M 76.06%	59M 76.40%
income tax expense	15.70M -	21.90M 39.49%	26M 18.72%	47.60M 83.08%	64M 34.45%	67M 4.69%	5M 92.54%
net income	43.40M -	47.10M 8.53%	69M 46.50%	103M 49.28%	78M 24.27%	183M 134.62%	54M 70.49%
weighted average shs out	265.51M -	265.51M 0%	265.51M 0%	266.44M 0.35%	264M 0.92%	266M 0.76%	274M 3.01%
weighted average shs out dil	265.51M -	265.51M 0%	265.51M 0%	266.44M 0.35%	267M 0.21%	270M 1.12%	286M 5.93%
eps	0.16 -	0.18 12.50%	0.26 44.44%	0.39 50%	0.30 23.08%	0.69 130.00%	0.20 71.01%
epsdiluted	0.16 -	0.18 12.50%	0.26 44.44%	0.39 50%	0.29 25.64%	0.68 134.48%	0.18 73.53%

NYSE:TIXT

TELUS International

Last Close

8.85

26/07 20:00

Market Cap

2.30B

Beta: 0.72

Volume Today

119.91K

Avg: 128.13K

PE Ratio

48.44

PFCF: 7.68

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