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AI Challenges in Health Insurance
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The use of artificial intelligence in health insurance has led to concerns over wrongful care denials, particularly in Medicare Advantage plans under scrutiny. Insurers like UnitedHealthcare, Humana, and Cigna face legal actions due to AI algorithms restricting postacute care. Transparency, human oversight, and ethics are crucial in AI-driven healthcare decisions.
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How can healthcare systems ensure the ethical use of AI in decision-making processes?
In what ways can AI be leveraged to improve healthcare outcomes without risking wrongful denials of care?
What measures should insurers like UnitedHealthcare, Humana, and Cigna take to regain public trust after facing legal actions?
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