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Overview
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Fluid Topics, a digital platform for customer service, secured a €15M Series B funding led by Kennet Partners. The funding will aid its US market expansion and enhance Generative AI usage.
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How could this investment impact the landscape of AI-driven customer service solutions globally?
How will the funding boost Fluid Topics' technological advancements in GenAI for customer service?
What strategies might Fluid Topics employ to effectively penetrate the competitive US market?
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