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Air Canada to Compensate Over Chatbot Fare Dispute
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Air Canada to compensate BC man over chatbot's bereavement fare mess-up, following a ruling by the Civil Resolution Tribunal.
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How might this incident influence consumer trust in chatbot services in the aviation industry?
How might this ruling impact the liability of airlines for chatbot-related issues?
What measures can airlines take to ensure the accuracy of their chatbot's responses?
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