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Amazon's 'Buy Box' Controversy
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Amazon faces a proposed U.S. class action lawsuit, alleging the use of a 'Buy Box' algorithm to steer consumers towards higher-priced items, violating consumer protection laws.
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How might this lawsuit impact Amazon's reputation and consumer trust?
In what ways could this case influence the future of algorithmic decision-making in e-commerce?
What measures can online retailers take to ensure transparency and consumer protection?
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