Sign Up
Stories
AT&T Outage: Customer Credit Response
Share
AT&T Network Outage & Shutdown Updates
African Countries Suffer Internet Outage
Overview
API
AT&T addresses a 10-hour outage by offering a full day of credit service to affected customers, equating to $5 per user, due to an internal error affecting over 70,000 users. The outage was linked to an incorrect network expansion process impacting 290 million people on AT&T's 5G network. Investigations are underway by the FCC and U.S. Cybersecurity Agency.
Ask a question
Could this incident lead to regulatory changes or industry-wide guidelines regarding network maintenance and outage response?
How might AT&T's handling of this outage impact customer loyalty and trust in their services?
What measures could AT&T implement to prevent similar network disruptions in the future?
Article Frequency
0.2
0.4
0.6
0.8
1.0
Nov 2023
Dec 2023
Jan 2024
Feb 2024
Coverage