Automation and eCommerce Trends in Business

Automation and eCommerce are key trends in business, with mid-sized firms planning to further automate their accounts payable and accounts receivable processes, aiming for improved accuracy, efficiency, and streamlined operations. Small and medium-sized businesses (SMBs) are advised to invest in eCommerce and omnichannel experiences to differentiate themselves in the current economic environment. The payments and digital commerce landscape has undergone significant transformations in 2023, driven by economic turmoil, technological advancements, and changing consumer behavior, with a focus on customer-centric approaches and sustainable models.