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BoA Faces Digital Surge and Challenges
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Bank of America's Q1 saw a surge in digital banking activities, with Zelle volumes rising by 26% to $106 billion. However, the bank faced challenges with soaring charge-offs in the Commercial Real Estate sector and a spike in credit card losses.
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How is Bank of America leveraging the surge in digital banking activities to enhance customer experience?
How might the performance of Bank of America's trading unit impact its overall financial resilience in future quarters?
What strategies could the bank employ to address the challenges in the Commercial Real Estate sector and credit card losses?
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