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Dialpad Launches Customized LLM
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Overview
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Dialpad introduces DialpadGPT, a customized LLM for customer service, sales, and recruiting, trained on 5 years of proprietary conversational data. It will be integrated into Dialpad's AI-powered platform for video meetings, calls, and team collaboration.
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How might DialpadGPT enhance customer service and sales processes?
In what ways could the availability of DialpadGPT impact the user experience of Dialpad's AI-powered platform?
What are the potential implications of integrating a customized LLM into Dialpad's platform?
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