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Digital Evolution in Insurance
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The insurance industry is undergoing digital transformation with a focus on the evolving role of insurance brokers and the integration of artificial intelligence in underwriting processes. Insurance brokers are urged to understand customer needs, adapt to digital trends, and transition into consultants to offer personalized services. Meanwhile, the rise of AI in underwriting is reshaping risk assessment, pricing strategies, and operational efficiency in the industry.
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How can insurance brokers effectively balance human interaction and digital advancements?
How might the integration of AI impact employment opportunities in the insurance sector?
What ethical considerations arise from the increasing reliance on AI in insurance underwriting?
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