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Diversifying Services & Customer Engagement Growth
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Overview
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Orion Group partners with Academy Locksmith to expand into the lock and access control market, enhancing its facilities maintenance business. Meanwhile, the Customer Engagement Solutions Market is projected to grow to USD 21.84 billion by 2024, fueled by internet and smartphone usage, offering advanced tools like Calabrio ONE for businesses to engage customers effectively.
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How can businesses effectively utilize tools like Calabrio ONE to enhance customer interactions?
How might Orion Group's entry into the lock market impact its overall business strategy?
What role do technological advancements play in shaping customer engagement strategies?
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