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Overview
API
King Power Corporation collaborated with 8x8, leveraging their SMS API to cut operational costs by 30% and enhance customer experiences through streamlined order processing and improved SMS delivery rates.
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How might other e-commerce platforms benefit from integrating similar CPaaS solutions?
In what ways can businesses measure the success of operational enhancements driven by digital transformations like the one King Power Corporation underwent?
What challenges could arise from a rapid shift towards automated customer communication processes?
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