Sign Up
Stories
Empowering SMBs in Digital Competition
Share
15 Customer Experience Predictions for 2...
AI Partnership Boosts Digital Transforma...
AI Revolutionizing B2B Customer Success
Mobile Commerce 2024 Trends Forecast
Mobile Commerce 2024: Key Trends
Mobile Commerce Evolution 2024
Overview
API
The 2024 Global Digital Shopping Index: SMB Edition highlights SMBs globally improving digital shopping features to compete with larger merchants. Retail SMBs, especially, are leading in offering features. Consumers anticipate price matching, coupons, and loyalty programs from SMBs to enrich their shopping experience.
Ask a question
How might the adoption of advanced digital features by SMBs impact the competitive landscape?
In what ways could the evolution of digital shopping features for SMBs influence consumer behavior and preferences?
What strategies can SMBs employ to effectively capitalize on consumer expectations for enhanced shopping experiences?
Article Frequency
0.2
0.4
0.6
0.8
1.0
Dec 2023
Jan 2024
Feb 2024
Coverage