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Evolving Financial Services Landscape
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Overview
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The 'Financial Services Perspectives and Insights from the 2023 Consumer Survey' report reveals the evolving retail banking, payments, and wealth management landscape, emphasizing the increasing demand for digital banking platforms and the shift towards mobile wallets in the Asia-Pacific region. It also highlights the impact of financial fraud and access to investment as key factors influencing consumer behavior, underscoring the need for stakeholders in the financial services industry to understand and respond to the changing consumer needs and preferences to drive innovation and accelerate growth.
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How can financial institutions leverage the insights from the survey to develop innovative products and services that meet the evolving consumer needs?
How might the increasing demand for digital banking platforms impact traditional brick-and-mortar banking services?
What strategies can stakeholders in the financial services industry adopt to address the impact of financial fraud and improve consumer confidence?
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