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Facebook, Meta, and X: Controversies Surrounding Moderation and Content
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Facebook and Meta's machine-learning moderation system allowed an Israeli ad calling for the assassination of a pro-Palestinian activist to be approved despite its violation of Facebook's advertising rules. X, formerly known as Twitter, has 'actioned' over 325,000 pieces of content that violate its Terms of Service, including posts related to the Israel-Hamas war. Meta, the owner of Instagram and Facebook, has acknowledged that the platform was hiding comments containing the Palestinian flag emoji in certain offensive contexts.
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How can social media platforms improve their moderation systems to prevent the approval of offensive content?
How can the accuracy of moderation systems be verified and held accountable?
What steps can be taken to ensure that social media platforms do not inadvertently censor marginalized voices?
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