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Generational Divide on Mobile Wallets
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PYMNTS Intelligence's report reveals contrasting generational attitudes towards mobile wallets, as Gen Z and millennials embrace them more than baby boomers and seniors. While Gen Z is more inclined to believe in a complete replacement of physical wallets, older generations see mobile wallets as supplementing traditional ones for specific functions like storing documents.
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How might the differing attitudes towards mobile wallets impact the development of digital payment systems?
In what ways could the integration of important documents into mobile wallets transform daily transactions and experiences?
What strategies could businesses employ to cater to the varying preferences of different generations regarding mobile wallets?
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