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Shake Shack's Success with Self-Service Kiosks and DoorDash's Revenue Surge
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Overview
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Shake Shack's self-service kiosks have boosted profitability and customer satisfaction, with over 50% of in-Shack sales coming from kiosks. DoorDash is introducing new safety tools for its delivery people and has exceeded revenue expectations.
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How has the implementation of self-service kiosks affected Shake Shack's overall business?
What are the specific safety tools being introduced by DoorDash for its delivery people?
What factors contributed to DoorDash's surpassing of revenue expectations?
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