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Sophisticated Service Concepts, ISG Awards, IoT Market Growth, Google Cloud Growth, and Cybersecurity Solutions
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Overview
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Sophisticated service concepts are crucial for manufacturing, emphasizing effective service support and digitalization. ISG presents awards to Accenture, HCLTech, and TCS for customer service excellence. Germany's IoT market is expected to reach €50 billion by 2025, driven by AI, 5G, and industry transformation. Google Cloud is experiencing rapid growth in Europe, with Accenture, HCLTech, and TCS named as leaders. German companies are turning to AI-based solutions to counter cyberattacks, highlighting the importance of user training and consulting.
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How can digitalization help improve efficiency and productivity in manufacturing?
What are the key factors driving the growth of Germany's IoT market?
What specific services or solutions are being recognized by ISG for customer service excellence?
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