Telehealth Visits Billed at Lower Level of Service, Study Finds

Telehealth visits are billed at a lower level of service compared to in-person office visits, according to a study. Rates of completion for high-risk diagnostic tests and referrals ordered during telehealth visits are lower compared to in-person appointments. The virtual-first strategy in healthcare is gaining popularity, with telehealth and virtual-first approaches being adopted by health systems to enhance patient engagement and improve outcomes.