Balto provides a Real-Time Guidance Platform that aims to improve conversations for organizations. The platform offers features for sales, customer experience, and compliance.

Balto

Uniting agents with AI for conversations that deliver results. Empower your team using real-time guidance with Balto. 

Balto unites agents and supervisors with AI to power better agent performance. Agents and managers trust Balto's real-time guidance to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. Empowering agents results in happier customers, increased revenue, and better retention. Today, Balto has guided over 200 million calls, driven millions in increased revenue, and has a 4.8-star rating on G2.

AI-Powered Contact Center at Your Fingertips. Learn more: https://balto.ai.

TIA Ventures

Jump Capital

Cultivation Capital

SaaS Ventures

Sandalphon Capital

Stage Venture Partners

OCA Ventures

Sierra Ventures

Atreides Management

Stripes

Our GenAI tools aren't just the latest fad. They're built for real results in contact centers — from better QA to instant insights into your calls. See for yourself👇



Special shoutout to Vidico, Zidd A. and Michael Eason for helping make this amazing video a reality!

#generativeAI #contactcenter #callcenter #contactcenterAI #contactcentertechnology

✅ Explore key points
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✅ Easy to follow checklists

Join us in just a few hours for this exclusive product webinar to see how Real-Time Notetaker summarizes 100% of calls automatically and generates highly-accurate call summaries that can be leveraged for other workflows to help your team work smarter and faster!

Register here 👉  https://lnkd.in/evFBw2YF

How does an AI coach compare to a human coach? Let's hear from the experts  👇 


#contactcenterAI #contactcentercoaching #AI #AIcoaching

Join Balto's CEO Marc Bernstein and CTO Michael Goldstein this Thursday, July 25th at 11:00 AM CST for a deep-dive on Real-Time Notetaker. 

Final days to RSVP for this exclusive product webinar to see how Real-Time Notetaker summarizes 100% of calls automatically and generates highly-accurate call summaries that can be leveraged for other workflows to help your team work smarter and faster!

RSVP to claim your spot: https://lnkd.in/evFBw2YF

One week until Affiliate Summit East! There's still time to register and come visit David Jameson and Jim Wilhelm at Booth 2503!

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AI:BALTO

Balto