Balto provides a Real-Time Guidance Platform that aims to improve conversations for organizations. The platform offers features for sales, customer experience, and compliance.

Balto

DeepConverse provides AI-driven chatbots designed to automate customer service processes.

DeepConverse

Text S.A. develops and distributes communication software for businesses worldwide. It offers LiveChat, a tool that allows to communicate between Website visitor and its owner; ChatBot, which allows the creation of conversational chatbots for customer service teams that automates corporate communications; KnowledgeBase, a platform that lets companies to create knowledge bases for employees and clients; and HelpDesk, an application that enables companies to simplify team efforts for customer service via email. The company was formerly known as LiveChat Software S.A. and changed its name to Text S.A. in September 2023. The company was founded in 2002 and is based in Wroclaw, Poland.

Text S.A.

Uniting agents with AI for conversations that deliver results. Empower your team using real-time guidance with Balto. 

Balto unites agents and supervisors with AI to power better agent performance. Agents and managers trust Balto's real-time guidance to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. Empowering agents results in happier customers, increased revenue, and better retention. Today, Balto has guided over 200 million calls, driven millions in increased revenue, and has a 4.8-star rating on G2.

AI-Powered Contact Center at Your Fingertips. Learn more: https://balto.ai.

TIA Ventures

Jump Capital

Cultivation Capital

SaaS Ventures

Sandalphon Capital

Stage Venture Partners

OCA Ventures

Sierra Ventures

Atreides Management

Stripes

Our GenAI tools aren't just the latest fad. They're built for real results in contact centers — from better QA to instant insights into your calls. See for yourself👇



Special shoutout to Vidico, Zidd A. and Michael Eason for helping make this amazing video a reality!

#generativeAI #contactcenter #callcenter #contactcenterAI #contactcentertechnology

✅ Explore key points
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Join us in just a few hours for this exclusive product webinar to see how Real-Time Notetaker summarizes 100% of calls automatically and generates highly-accurate call summaries that can be leveraged for other workflows to help your team work smarter and faster!

Register here 👉  https://lnkd.in/evFBw2YF

How does an AI coach compare to a human coach? Let's hear from the experts  👇 


#contactcenterAI #contactcentercoaching #AI #AIcoaching

Join Balto's CEO Marc Bernstein and CTO Michael Goldstein this Thursday, July 25th at 11:00 AM CST for a deep-dive on Real-Time Notetaker. 

Final days to RSVP for this exclusive product webinar to see how Real-Time Notetaker summarizes 100% of calls automatically and generates highly-accurate call summaries that can be leveraged for other workflows to help your team work smarter and faster!

RSVP to claim your spot: https://lnkd.in/evFBw2YF

One week until Affiliate Summit East! There's still time to register and come visit David Jameson and Jim Wilhelm at Booth 2503!

Metric
Company Name	Balto	DeepConverse	Text S.A.
Symbol			TXT
MSH ID	AI:BALTO	COM:DEEPCONVERSE	COM:TEXT
Market	PRIVATE	PRIVATE	STOCKS
Sector	Technology	Technology	Technology
Industry	Software and AI for Business Communications	Software	Software - Application
Country	US	US	PL
Stage			Pre Seed
Employee Count	80		254
Website	balto.ai	deepconverse.com	text.com
LinkedIn	baltosoftware	deepconverse	text
Founders

Metric
Market Cap		540.13M
Enterprise Value
Monthly Web Traffic	6.03K	137.13K
Web Traffic Growth	-0.69	-0.05
Valuation
Raised Capital

Metric
Revenue			83.05M
Revenue (LTM)
Revenue (NTM)
Gross Profit			67.29M
EBITDA			49.09M
Operating Income			44.29M
Net Income			41.25M
EPS			1.60
Diluted EPS			1.60
Revenue 2022
Revenue 2023
Revenue 2024
Revenue 2025
Revenue 2026

Metric
Revenue Growth (LTM)
Revenue Growth (NTM)
Gross Profit Growth (LTM)
EBITDA Growth (LTM)
Net Income Growth (LTM)
14-Day Growth Score
28-Day Growth Score
90-Day Growth Score
365-Day Growth Score

Metric
Gross Profit Margin			0.82
Operating Profit Margin			0.56
EBITDA Margin			0.59
Net Profit Margin			0.52
Return on Equity			1.27
Return on Assets			0.85
Return on Capital Employed			1.46

AI:BALTO

Balto

Company Overview

Market Metrics

Financial Performance

Growth Metrics

Profitability Ratios

Valuation Multiples

Operational Metrics

Cash Flow Metrics

Balance Sheet Metrics

Efficiency Metrics

Metric
P/E Ratio			13.81
P/B Ratio			27.74
Revenue Multiple (LTM)
Revenue Multiple (NTM)
EBITDA Multiple (LTM)
EBITDA Multiple (NTM)
Price to Sales Ratio			7.02
EV Multiple			12.02

Metric
Days Sales Outstanding
Days Payables Outstanding			56.31
Days Inventory Outstanding
Operating Cycle			55.22
Cash Conversion Cycle			-0.37
Asset Turnover			1.62

Metric
Operating Cash Flow			43.97M
Free Cash Flow			36.48M
Cash Flow to Debt			616.13
Operating Cash Flow/Sales			0.54
Free Cash Flow Yield			0.07

Metric
Cash & Equivalents			21.01M
Accounts Receivable			-1.94M
Inventory
Goodwill
Debt to Capitalization			0.01
Debt to Assets			0.00
Current Ratio			1.29
Quick Ratio			2.18

Metric
Rule of 40 (LTM)
Rule of 40 (NTM)
Stock Comp to Revenue
R&D to Revenue
SG&A to Revenue			0.08