Customer Insights provides AI-driven analytics for life sciences organizations, focusing on commercial operations, marketing engagement, market access, and information management.

Customer Insights

CustomerInsights.AI | 3,068 followers on LinkedIn. We simplify and improve Life Sciences Commercial Operations using Technology and AI | Insights, Democratized.

CustomerInsights.AI was founded in 2018 with the vision that business insights should not exist in silos, it must be democratized across the organization to improve its commercial performance and turn them into their competitive advantage.  

We are experts in Life Sciences Commercial Operations, and Technologists who are passionate about leveraging cutting-edge technologies including ML/AI to deliver on this vision.

Chief Commercial Officer - Commercial Lead for Evoke Pharma, Inc.

Chris Quesenberry

Rickey Mehta

Head of India Operations at CustomerInsights.AI | Symphony Health | Cognizant Analytics | MarketRx | IITD

Aneesh Gupta

Analytics + Product + GTM

Ankur Tyagi

CustomerInsights.AI

We are pleased to present our latest case study, highlighting the impact of our AI-first targeting approach. Learn how we helped a Top 5 Pharma Company achieve 3x higher success in identifying high-propensity new-to-brand writers. Link to view the full case study --> https://lnkd.in/diAmStRQ #ciPARTHENON ™ #lifescience #healthcare #marketaccess #AI

We are proud to share that Gartner® has recognized CustomerInsights.AI in the Hype Cycle™ for Life Science Commercial Operations, 2024 report for the second year in a row. We have been mentioned as a Sample Vendor in D&A Platforms for Commercial Life Sciences category. This recognition inspires us to continue pushing the boundaries of innovation and delivering exceptional value to our clients. ciPARTHENON™ is the leading Commercial Analytics Cloud for the Life Sciences Industry and is driving transformative outcomes for our clients with 40%-60% Lower TCO ; 40+ Ready-to-Deploy Apps ; 5x Faster Speed to Proactive Insights. #AI #Analytics #LifeSciences #Innovation #DataDriven #ciPARTHENON ™

ciPARTHENON™: Meeting the Demands of Modern Life Sciences Organizations Know more:- https://lnkd.in/dZDjmfUm CustomerInsights.AI #martechcubenews #marketingtechnology #digitalmarketing #technology #marketing #martechcube

MarTech Cube

CustomerInsights.AI 's ciPARTHENON Cloud has been mentioned in the 2024 Gartner® 'Life Science CIOs: Reinvigorate Your Data & Analytics Capabilities needed for a Modern Commercial Intelligence Platform' research. Once again Gartner validates the technical maturity and business relevance of our ciPARTHENON Cloud and "ready to deploy" vertical apps for Life Sciences companies. At CustomerInsights.ai , we continue to march on our mission of democratizing insights for our Life Sciences customers through Technology and an AI-first approach to analytics automation. #salesoperations #marketingoperations #marketaccess #pharma #biotech #ai #Gartner #LifeSciences #CommercialAnalytics #GenAI

Abhay Jajoo

Exciting News! We are thrilled to share that CustomerInsights.AI ’s ciPARTHENON™ Cloud has been mentioned in the 2024 Gartner® 'Life Science CIOs: Reinvigorate Your Data & Analytics Capabilities needed for a Modern Commercial Intelligence Platform' research. ciPARTHENON™ offers powerful, integrated Data & Analytics capabilities that support life science organizations in harnessing the full potential of their data. With over 40+ ready-to-deploy vertical apps, we provide the comprehensive tools needed for modern commercial intelligence—from robust infrastructure and analytics workbenches to advanced Gen AI analytics and predictive capabilities. Explore how ciPARTHENON™ can elevate your data strategy to new heights. #LifeSciences #DataAnalytics #ArtificialIntelligence #MachineLearning

We are excited to announce a strategic collaboration with Ikigai. The partnership will connect CIAI's ciPARTHENON™ Commercial Analytics Cloud, which offers 40+ out-of-the-box apps, with IKIGAI's state-of-the-art large graphical model (LGM) platform. This collaboration underscores our shared dedication to advance highly scalable AI solutions to meet the unique challenges of the pharmaceutical sector. Read the article to learn more! #CommercialOperations #LifeSciencesAnalytics #StrategicPartnership #AI #PharmaAnalytics

Continuing our #ConversationsWithInsighters series, we're excited to feature Karthik Somadri , Director and lead for ML/AI Innovation at Customerinsights.AI ! Karthik shares his thoughts on how our AI Labs team is driving success. Here's what he had to say: "At CIAI, innovation and technology are the driving forces behind our success. Our AI Labs team leverages advanced algorithms and models to enhance life sciences strategies. We've developed patient identification models for precise targeting and HCP propensity to prescribe therapy models that improve therapeutic outcomes. During COVID-19, our demand forecasting models ensured our clients remained agile and responsive. Our composite access ranking score has set new standards in market access strategies, offering unparalleled insights. Our team excels in building scalable AI based Apps, allowing seamless integration of AI solutions across various applications. Prototyping and experimentation are key to our approach, enabling us to rapidly develop and refine our innovative Apps . Our formulary impact simulator and analyzer app helps clients navigate formulary changes confidently, while our advanced ML/AI models redefine market mix optimization. What truly distinguishes CIAI's AI Labs is our holistic approach. By integrating data from patients, physicians, promotions, and payers, we've developed comprehensive and cutting-edge Apps on ciPARTHENON™. These apps empower our clients to make informed, data-driven decisions, fostering a culture of innovation and efficiency. At CIAI's AI Labs, we are dedicated to commercializing AI innovations, driving growth, and enhancing organizational efficiency. Join us as we continue to lead the way in transformative innovation." Stay tuned for more conversations with influential thought leaders at CustomerInsights.AI ! #ArtificialIntelligence #LifeSciences #CommercialOperations #GenAI

Continuing our #ConversationsWithInsighters series, we're excited to feature Pavan Kumar Alluri, Engagement Manager! As a core member of our AI team, Pavan offers invaluable insights into how our AI-Powered Applications drive success for our clients. Here's what he had to say: "Pharmaceutical companies are revolutionizing their operations and analytics with the transformative capabilities of Large Language Models (LLMs). I've been privileged to contribute to this transformation at CIAI. ciPARTHENON™, our state-of-the-art, secure cloud tailored for the life sciences industry, is packed with automated LLM-based applications that streamline commercial analytics and drastically reduce manual effort. This innovative platform establishes a new standard for efficiency and precision in data analysis, empowering the industry to make better, data-driven decisions. By leveraging ciPARTHENON™, pharmaceutical companies can accelerate their analytics processes, gain deeper insights, and enhance their decision-making capabilities. This not only improves operational efficiency but also drives significant cost savings and fosters a culture of continuous improvement and innovation. The future of life sciences analytics is here, and it’s powered by ciPARTHENON™" Stay tuned for more conversations with influential thought leaders at CustomerInsights.AI ! #ArtificialIntelligence #LifeSciences #CommercialOperations #GenAI

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Customer Insights