Reef.ai is an AI-powered customer data and scoring platform that utilizes machine learning to provide outcome-based scoring optimized for specific revenue outcomes.

Reef.ai

Reef.ai | 1,674 followers on LinkedIn. The Net Retention Engine, AI for Customer Data, Scoring, &amp; Recommendations | Reef.ai is an AI-powered customer data, scoring, and recommendation platform. We transform customer data into NRR with AI-led customer scores optimized for specific revenue outcomes. 

Reef leverages machine learning to deliver Outcome-Based Scoring, AI-led customer scores optimized for specific revenue outcomes.

Customer Success Executive | Chief Customer Officer | Driving Customer Outcomes | Taco Connoisseur

David Sakamoto

Lead Designer at reef.ai

Alexandria Evans

John Howard

GTM Leader | Engineer | Advisor | Investor

Sara La Torre

What a great conversation with our founder and CEO Brent Grimes and CS thought leaders Kristi Faltorusso ⁠⁠, ⁠⁠ Jon Johnson ⁠⁠ & ⁠⁠ Josh Schachter ! 🧠 Tune in as they discuss Outcome-Based Scoring and AI trends within the Customer Success space, such as... ⭐ The future of CS may involve AI handling routine tasks, allowing CSMs and GTM professionals to focus on high-value, strategic work. ⭐ Combining structured and unstructured data analysis offers powerful new possibilities for customer insights. ⭐ The growing potential for the integration between Customer Success Platforms and AI-driven analytics tools like Reef.ai ! ⭐ We're in a period of rapid AI advancement in the CS space. It's crucial to stay informed and adaptable. Give us a follow to stay up to date on how we're contributing to the AI wave. 🌊

We're #hiring a new Data Analyst in Honolulu Metropolitan Area. Apply today or share this post with your network.

The data team at Reef continues to grow! Check out the job opening for more details and reach out to Zack Hernandez and his team at AEP Hawaii with any questions.

For those companies that aim to reap real, outsized benefits sooner and more predictably, achieving an AI-agent-driven future won’t happen by chance. It’ll require a targeted approach, grounded in strategic execution, data, and iterative learning. And where near-term revenue gains can fund this investment in AI, those opportunities should be prioritized.

We're in Vegas for TSIA #WorldEnvision ! Check out our booth today at the expo or stop by Brent Grimes 's theater session at 1:35pm! #TSIAWorldEnvision2024

Last time our Founder & CEO Brent Grimes spoke at a TSIA event, it was jam packed and standing room only. Be sure to come early and hear him speak in Las Vegas next week!

We’re honored to have joined in on such a spectacular event full of AI insights and inspirational leaders. Congratulations to Women of Customer Success for putting on such a memorable, jam-packed day! We can’t wait for the next one! 👸🏻👸🏽👸🏼👸🏿👸🏾

Stop by for some revenue outcome-based scoring, Kona coffee, and bucket hats! 🧟♀️

👀 This is going to be a good one! Be sure to check out this session on the Path to High-Performing CS at PE-Backed Companies, with a star studded group of leaders: our very own Brent Grimes , Accel-KKR 's Ankur Patel , Abrigo 's Andy Snow , and StoreForce 's Alyx Shore ! ...and stop by the Reef.ai booth at the NYC Customer Success Meetup Event this Thursday Oct 3. See you there!

Who's around for NYC Customer Success Meetup Week?! 👋🏾 Mark your calendars! 📆 Our CEO & Founder Brent Grimes will be discussing How to Scale CS with Advanced Data and Scoring Practices with Eraj Siddiqui SVP Customer Success & Services at Aurora Solar and Veronica Dasovich VP of Customer Success at Freshpaint . See you there! 🥂

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