Seasalt.ai provides solutions for natural, personalized conversations with customers through various products like SeaChat, SeaX, and SeaMeet. The company focuses on automating customer engagement and support.

Seasalt.ai

Seasalt.ai | 795 followers on LinkedIn. Solve B2B with B2C in mind | Seasalt.ai is a leading provider of cloud communication AI technology solutions, specializing in the development of artificial intelligence technologies such as speech recognition, speech synthesis, and natural language understanding for cloud communication applications. Pioneering the conversation experience platform, Seasalt.ai offers AI applications across various dialogue scenarios, with related products including:

- SeaChat - An AI-powered intelligent chatbot based on ChatGPT and enterprise knowledge bases. It automatically responds to common customer queries and seamlessly transitions to human customer service when needed

Cofounder/CEO of Seasalt.ai

Xuchen Yao

SEASALT.AI Backend Engineer

Wei Ze Hsu

Seasalt.ai Senior Speech Engineer

Shayne Mei

Computational Linguistics Masters Student

Cody Kim

Shocked by how many customers are thinking about using AI to automatically text with your customers back and forth via SMS! Don’t you worry about your SMS bills?! Reach out if you want to automatically chat with customers over SMS We can do it for you

SeaChat is your first contact center—without the need to pay big bucks to *build* a traditional one. We support seamless AI-human collaboration, allowing you to assign anyone on your customer support team to handle a chat. This is ideal for small and medium-sized businesses that need to direct customers to the team member most familiar with their issue. Unlike large corporations with extensive customer service teams, SMB owners simply want to connect the customer with the best person right away! Read our full update this week 👇

One of the biggest concerns in employing AI for customer service is budgeting. No one likes surprise bills when an AI agent gets too chatty with customers. We have a solution for that! Click to view this week’s updates from Seasalt.ai !

SeaMeet AI：打破時區與語言挑戰的高效會議 Webinar [打開連結觀看] 1️⃣ 如何將SeaMeet串連Google雲端生態（Gmail、日曆、雲端硬碟、擴充功能...） 2️⃣ 設定自動加入會議，會議結束立即發送摘要筆記與代辦事項，效率up up 3️⃣ 使用工作區管理部門權限，大小公司都適合 4️⃣ 實體會議也適用，不用混合使用超多軟體 5️⃣ SeaMeet AI成功案例，強化企業生產力 https://lnkd.in/gjSPSh9c

GPTs can write proofs for math theory, but can the models calculate your bills? Seasalt.ai are AI practitioners. Why do we call ourselves practitioners? Because we are very practical when building AI applications for our customers. We don't overpromise our customers. We listen to their most fundamental needs and then offer a solution. If the solution is not slamming AI at the problem, that's exactly what we are gonna tell them. This week's update: ✨ we share our experience on how to use LLM models for common math problems in customer service. ✨ SeaMeet (our Insight AI copilot for meetings): we share our experience serving Google Education users. We are dedicated to making reliable meeting and lecture note-taking tools for teachers and students.

Calendars. The one app that you cannot live without. Do you also look for more ways to make your interactions with Calendars smoother? Use SeaChat to automatically book meetings on for your business and then Record & take notes for the meetings using SeaMeet Ah how nice.

When it comes to building AI agents for your business, small details matter. Did you know that #ChatGPT cannot consistently answer the most simple question "Is your business open now?" Check out this week's updates from Seasalt.ai . ✅ How to add time awareness to AI agent ✅ Case study on how a global cross-timezone team saved 65 minutes per person per week using SeaMeet

Every time OpenAI announces a new thing, Seasalt.ai immediately gets a lot of questions from customers "can we use it?" Well if you are a good business owner, you do the math. We are a very customer-focused and frugal startup, so we do the math for you! Considering moving your automated answering services (live receptionists; Interactive Voice Response IVR; AI voicebot) to OpenAI Realtime? Maybe not just yet. #conversationalai #chatbot #customerservice

🌐 【打破時區與語言的限制：AI驅動的高效會議解決方案】 🌐 在當今全球化的商業環境中，跨時區、跨語言的協作已成為企業面臨的常態挑戰。 這次，我們與 Master Concept Group 共同主辦的專題線上活動，將揭示如何透過【SeaMeet】的AI技術，打破這些障礙，實現高效且無縫的線上協作。 📅 活動亮點： ✅ SeaMeet：與Google Workspace完美整合，無論您在哪個時區、使用哪種語言，都能輕鬆參與並掌控每一次會議 ✅ AI技術幫助自動翻譯與紀錄，確保溝通順暢、無遺漏 ✅ 實現全球團隊的高效協作，提升企業運作效率 ⏰ 活動詳情： 📅 日期：10月30日 ⏲️ 台灣時間：下午2:00 - 3:00 🔗 立即報名： https://lnkd.in/gcxvj7QS 加入我們，一起探索如何打破溝通的界限，讓您的團隊協作無阻！ 名額有限，立即報名，確保您的席位！ #全球協作 #AI技術 #高效會議 #跨時區 #線上活動 #技術創新 #商業智能 #seameet #seasaltai #conversationalai #meetinganalytics #meetingcopilot

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