Proto Partners is a consultancy that focuses on customer experience and service design, providing insights and strategies for improving organizational customer interactions and decision-making based on customer feedback.

Proto Partners

Proto CX | 691 followers on LinkedIn. Our promise is Simple. Understand your Customers and Grow your Business. | So in 2017 through 2019, we developed an entirely new way of thinking about how companies improve their experience for both their customers and their staff in a way that generates sustained revenue and growth.

And at the moment, we help companies innovate on how they think about improving their customer and employee experience. And so just like companies think about how am I going to innovate on my product?

We uncover business-critical insights and answers in weeks - what takes others months or years.

Damian Kernahan

Strategy | Customer experience | Marketing | Brand management | Communications

Allyson Lowbridge

Human Centred Design, Innovation, Customer and Employee Experience

Kara Weaving

Experience Designer at Proto Partners

Fiona Lau

Proto CX

Proto CX is your Growth and Experience Partner that helps organisations go beyond traditional service models to create integrated experiences that drive deep customer loyalty and sustainable growth. \ Focusing on understanding and addressing your customers' changing needs, we partner with you to deliver exceptional customer journeys that resonate at every touchpoint, ensuring your business remains competitive and customer-focused in ever-evolving markets. Find out more about how we have helped organisations like Western Sydney International Airport design and develop what will be a world-class customer experience.

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Proto Partners