Toku is a cloud communications company based in Singapore. They provide bespoke cloud communications and customer engagement solutions to help businesses build personalized and seamless customer experiences. Their services include contact center platforms, programmable voice and messaging, campaign manager platform, and integration with Microsoft Teams and Zoom Phone. Toku is trusted by leading global organizations and aims to scale and reimagine customer experience in APAC and beyond.

Toku

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises.

Headquartered in Singapore, Toku combines local expertise, regional in-country infrastructure and global reach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communications solutions.

Toku works with organisations as diverse as Gojek, foodpanda, JCDecaux, Decathlon and various government agencies to move their communications to the cloud and create new ways to engage with their customers.

So whether you are a cloud-based enterprise or just starting your digital transformation journey, we have solutions to suit your communications and customer engagement needs.

Betatron Venture Group

Tembusu Partners

Delivery Hero Ventures

Neptune Invest Asia

OSK Ventures International

Zoom Phone users rejoice!

With the official launch of Toku’s PSTN connectivity services on Zoom Phone Provider Exchange, you can now expand your Zoom Phone connectivity with Toku in APAC.

Find out more here: https://lnkd.in/gzhUwQpU

#cloudcomms #unifiedcommunications #ucaas #zoom

In a market like Southeast Asia, where connectivity is fragmented, it can be difficult and expensive to scale your SMS campaigns.

🤔 So how did Lenskart.com manage to do this, and even make their SMS campaigns 15% more cost-effective? 

Find out more here 👉 https://lnkd.in/giui-hC7

#smscampaign #omnichannel #cloudcomms #lenskart #successstory

How can you combine Contact Centre technologies with Communication APIs and SDKs to create a more personalised experience for your customers?
 
Listen in and find out in this interview between our CEO Thomas Laboulle and Rob Scott of UC Today: https://lnkd.in/gui4-avi
 
#cpaas #ccaas #cloudcomms #customerexperience #contactcentre

Wondering how to take your customer experience to the next level? 

Check out this interview between our CEO Thomas Laboulle and Rob Scott of UC Today as they explore the benefits of combining Contact Centre technologies with Communication APIs and SDKs!

#cpaas #ccaas #cloudcomms #customerexperience #contactcentre

How can you get all the features and functionality that you love with Zoom Phone AND solidify your APAC market presence without changing your existing setup?

You can get crystal-clear voice quality easily in the region when you integrate Toku’s carrier-grade network as your communications backbone.

Learn how Toku helps enterprises get more seamless APAC calls with Zoom Phone: https://lnkd.in/gkkDa_YA

#cloudcomms #unifiedcommunications #ucaas #zoom

❓ Did you know that 67% of consumers in Singapore prefer in-app communications to obtain more information, and 36% cite trustworthiness of the medium as a key reason for their preference?

As a brand’s proprietary asset, communications within apps are harder to spoof, making it easier for brands to regain consumer trust in their communications.

To learn more about how consumers in Singapore engage with different communication channels, check out the full Toku Consumer Engagement Report 2022 here 👉 https://lnkd.in/gcVYTdfA

#cloudcomms #applications #customerexperience #consumerengagement

✈️ Planning to get away for the holidays?

As we head off for our vacations and fun escapades this year, let's take time to reflect on the many seamless Communication APIs and Contact Centre integrations that make our holidays extra smooth, and stress-free.

Learn more about these use-cases in our latest blog post here 👉 https://lnkd.in/g8KiupnH

#customerexperience #travel #hospitality #contactcentre #cpaas

🥳 We are super honoured to win the Frost & Sullivan Awards 2022 Entrepreneurial Company of the Year Award in the Southeast Asia cloud contact center services industry!

👉 Here's a short clip showcasing our CEO and Founder, Thomas Laboulle accepting the award. To everyone who tuned in to the virtual awards event and supported us,
  
🙏 Thank you!
#contactcentre #customerexperience #cloudcommunications

😊 Success is best when shared.

🥳 Join us on 7 December, 5:30PM (Singapore time) as we celebrate our winning the Frost & Sullivan Awards 2022 Entrepreneurial Company of the Year Award in the Southeast Asia cloud contact center services industry!

👉 You can tune in to the virtual awards event which will be streamed live on YouTube at: https://lnkd.in/gdET7z78 

Don’t forget to click on the "Notify Me" button to get an alert when the event goes live.

Thank you, and see you tomorrow (virtually)!

#cloudcommunications #customerexperience #customerservice

Customer experience (CX) is the heart of the relationship between a business and its customers. 

Our founder and CEO, Thomas Laboulle sat down with Brian Fernandez at Biztech.asia to talk about some gaps between e-commerce firms and traditional businesses, and what enterprises can do to elevate their CX game to cater to the needs of today’s economy.

Watch the full interview below!

👉 https://lnkd.in/grURk4N8

#customerexperience

CO:TOKU

Toku

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