ActiveOps Plc provides management process automation software solutions worldwide. The company provides Workware+ solutions comprising ControliQ, a cloud-based employee performance management solution that enables organizations balance workloads and resource levels for various functions relating to operations; WorkiQ, workforce analytics and employee productivity monitoring solution, which enables organizations to manage productivity and employee wellbeing; and OpsIndex to score and benchmark key metrics based on industry sector and regional trends. The company also offers Active Operation Management, an operations methodology and framework for effective back-office management. It serves business process outsourcing companies, banking, insurance, and other sectors. The company was formerly known as ActiveOps Limited and changed its name to ActiveOps Plc in March 2021. ActiveOps Plc was founded in 1995 and is headquartered in Reading, the United Kingdom.

ActiveOps Plc

ActiveOps provides AI-powered decision intelligence solutions for service operations, helping organizations improve productivity and decision-making.

ActiveOps

At ActiveOps, we believe the ability to make every decision – the right decision, at the right time, will transform operations. Our blend of AI and human intelligence delivers the most complete and useful set of predictive and prescriptive insight to help service operations make better decisions - faster.  

Service Operations has been in our DNA for 20 years. Our AI-powered SaaS solutions are underpinned by 15+ years of operational data and our AOM methodology that’s proven to drive cross department decision-making.  

We call this Decision Intelligence for Service Operations – and we are dedicated to the needs of banking, insurance, BPS and healthcare organizations, globally.  

With Decision Intelligence, our customers deliver MORE - release 20%+ capacity within the first 12 months and boost productivity by 30%+ leading to MORE business impact. In fact, customer turnaround times are improved substantially, costs are reduced, SLAs are met, and employees are happier and more engaged. 

Discover how ActiveOps can help you do more.  

Choose More. Choose ActiveOps.

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