AfterShip is a Hong Kong-based startup offering shipment tracking through a SaaS model. It provides automated shipment tracking as a service, supporting over 1,000+ shipping services worldwide and integrates with major e-commerce platforms.

AfterShip

Voize

Founded in 2012, AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences.

Best known for post-purchase products AfterShip and Returns Center, we also enhance pre-purchase automation with Automizely Marketing. In fact, we offer a complete suite of tools to build an end-to-end customer journey that turbo charges engagement, revenue, and loyalty.

Trusted by over 100,000 eCommerce retailers like Gymshark, Kylie Cosmetics, and Murad, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building, shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges. 

Business Switch Pty Ltd

IDG-Accel China Growth Fund

10Fund

Tiger Global Management

GL Ventures

GL Ventures LLC

🌟AfterShip in the news!🌟 Our order tracking launch with Apple Wallet was recently featured on PYMNTS!

The ability to track with Apple Wallet boosts delivery success rates by keeping shoppers in the loop about shipment statuses and expected delivery in real time. No more entering tracking numbers!

We’re proud to continue driving innovation in the #eCommerce space, especially when it means delivering a best-in-class experience for merchants and their customers.

Read more on PYMNTS: https://lnkd.in/gtXnrcgn

FORE! 🏌️ That’s another eTail™ in the books! This past week, the AfterShip team was in Palm Springs with our amazing partners and connected with so many innovative brands!

We even hosted a happy hour right at the booth, invited our esteemed customer Aetrex, Inc. on stage to chat about their #eCommerce journey, and put up some fierce competition in mini golf!  ⛳🥂

If you missed us at eTail this time, feel free to get in touch with our team: Sarah Kang, Larkin Haggard, George Lopez, Joe Wyatt, Laura McQuinn.

See you at our next event: ShopTalk in Las Vegas from March 17th-20th!

Sure, spring is just around the corner—but hold that thought for one second: Shopify’s Winter ‘24 Edition has just been released. 

Packed with more than 100 updates that can boost conversation rates and enable scalability, our latest blog post by Colin Loughran covers what you need to know: https://lnkd.in/gBa3_MtN


This morning at eTail™ West, our own Laura McQuinn joined Rui Kojima on stage and chatted about how AfterShip’s platform transformed Aetrex, Inc.’s post-purchase customer experience.

In case you missed it, here are some successful strategies Rui shared:

🌟 Customer acquisition costs continue to rise. Combat this with a strong emphasis on retention, whether by incorporating a loyalty program or elevating brand services. 

💌 Focus on both online and offline experiences. Aetrex has found success through direct mailers as an offline touchpoint specifically targeting those who may have unsubscribed to emails & SMS.

🤝 Reduce friction and touch points with CSR while still staying connected to the customer. Using AfterShip Returns helped minimize customer inquiries with an easy-to-use front-end portal and also expanded drop-off locations for returns.

So happy you were able to join us on stage, Rui! Thank you for sharing your journey, as well as your infectious passion for eCommerce. 👏

Interested in becoming the next great eCommerce success story? Check out how you can get started: https://lnkd.in/gtvJiZU8?

Tomorrow’s the big day! Don’t miss out on unlocking the secrets behind the world’s fastest-growing eCommerce platform at the latest TikTok Unpacked virtual summit.

Hear from our industry experts and learn how to:

📌 Optimize #TikTok performance with actionable takeaways and shop setup tips.
💻 Leverage automation to streamline product management between your eCommerce store and TikTok Shop.
💬 Use marketing trends to captivate and engage with your audiences on TikTok.

Spots are running low, RSVP now! 

https://lnkd.in/gv-ZsQ_k 

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