Bettermode provides a platform for creating code-free community sites. The platform offers customizable templates for building engagement platforms.

Bettermode

Bettermode is an all-in-one customer community platform that helps businesses streamline the customer experience, build stronger customer relationships, and improve retention. 

The platform offers a unified set of engagement tools, including holistic analytics, robust customization options, a rich app ecosystem, and embed tools.

With Bettermode, businesses can speed up community building using templates for spaces such as discussions, Q&A, events, groups, and help center.

Bettermode is trusted by thousands of businesses, including IBM, ASUS, ConvertKit, and Leboncoin. Join the growing number of companies building communities with Bettermode to take their customer engagement to the next level!

NEXT Canada

Golden Ventures

Inovia Capital

Bessemer Venture Partners

Path Ventures

Date: Thursday, 29th August
Host: Francisco Opazo, Founder at Led by Community and Bettermode Expert

Introduction

Join us for an engaging and informative Town Hall event featuring insights from industry leaders and community experts. This event is designed to inspire and empower our community members with stories, expert advice, and the latest product updates. Don't miss this opportunity to connect, learn, and get answers to your questions directly from the Bettermode team.

Agenda

1. Community Showcase: CEROS Community

Moderator & Speakers:

Amanda Merrifield, Community Success Manager at Bettermode
Amanda will lead this segment, showcasing inspiring stories from the CEROS Community. She will discuss how community members have leveraged the platform to foster creativity and innovation, highlighting key success stories and community initiatives.

Dallin Kay, Director of Education at Ceros
Dallin will share his experiences in design education, highlighting how the Ceros Educate team fosters creativity and growth among designers of all levels. His talk will explore the power of community in unlocking creative potential.

Lianna Doley, Community and Webinar Coordinator at Ceros
Lianna will discuss her role in nurturing the Ceros community and expanding its reach. She will delve into the strategies behind Ceros's successful webinar program and the importance of interactive multimedia in skill development.

2. Expert Talk: How to Strategically Plan Your Content & Programming

Speaker: Carrie Melissa Jones, Community Expert

About this talk:
Brainstorming new content for your online community can sometimes feel aimless. Carrie Melissa Jones will present a structured framework for developing meaningful content and programs. Attendees will learn to align content with community goals and explore the 7 categories of community content. The session includes an exercise to generate ideas tailored to your community's needs, leaving you with a clear and effective content strategy.

Speaker Bio:
Carrie Melissa Jones is a renowned author, community builder, and online community researcher. She has worked with major brands like Discord, Nike, Google, and Microsoft, and has contributed to significant campaigns and organisations. Carrie is the co-author of Building Brand Communities and holds an M.A. in virtual community studies.

3. Product Updates & AMA Session

Speaker: Mo Malayeri, CEO and Co-Founder at Bettermode

In this final segment, Mo Malayeri will reveal the latest updates and upcoming features on the Bettermode platform. The session will include a live Q&A, where Mo will answer questions submitted by the community. Be sure to visit the event page to send your queries and participate in the live discussion.

We are looking forward to connecting with you all!

​The end of the year is approaching fast! Join us for an insightful session with Jenny Weigle-Bonds, a seasoned expert in community strategy with more than 13 years of experience. Jenny has created, executed, and reviewed strategies for online communities, working with over 100 brands, including Airbnb, Google Cloud, HP, Intuit, Pinterest, Samsung, Sephora, Splunk, StubHub, Visa, and many more.

We appreciate the support of our friends at @bettermode, who kindly sponsored this event series for us!

​In this talk, Jenny will share the five critical steps you need to take to wrap up the year effectively and prepare your community for the challenges and opportunities of the new year. Packed with actionable insights, this session will help you close the year on a high note.

​When she's not geeking out on community strategy, Jenny spends time in Los Angeles with her partner, John, and stepdaughter. She is also a proud member of several communities, including the Southern California Gator Club, Community Pros of Los Angeles (which she co-founded), Oak Park LA (CrossFit), Sofar Sounds, and D23: The Official Disney Fan Club.

​This session will be hosted by Francisco Opazo, who will guide the discussion and ensure you leave with practical strategies to implement immediately. Don't miss this chance to learn from one of the leading voices in community management.

We’re super excited to share that our brand-new Template Gallery is now live! 🎉 This upgrade is all about making it easier and more fun to find the perfect template for your community.

Head over to the new Template Gallery and let us know what you think! Your feedback is super important to us and helps us get even better. 😊

👉 Visit the New Template Gallery https://lnkd.in/gZ6EtySh

Join us for an exclusive webinar that will transform how you think about customer engagement and feedback in your SaaS business. Hosted by the Bettermode team, Amanda and Francisco, this session is your golden ticket to creating a Customer Hub that listens and actively turns feedback into a significant return on investment.

Why Attend?

In the digital age, the voice of your customers is more powerful than ever. Harnessing this voice can catapult your product from being another SaaS offering to becoming a market leader. This webinar will guide you through:

Quick Start with Bettermode Templates: Learn how to get your SaaS Customer Hub up and running in hours, not days. Our intuitive templates are designed for swift implementation, letting you focus on what matters most – your customers.

Customizable Experiences: Dive deep into the versatility of Bettermode’s features and layouts. We'll show you how to tailor your hub to create compelling customer experiences that engage and retain.

Feedback Loop Mastery: Discover strategies for managing product updates effectively by leveraging customer feedback. We'll cover everything from running a changelog and updating products to fostering a space for vibrant discussions among customers.

Community-Driven Support: Learn how to enhance customer support by empowering your user community. A strong community resolves issues faster and builds a sense of belonging, drastically improving customer satisfaction.

Who Should Attend?

This webinar is designed for SaaS business owners, product managers, and customer experience professionals eager to elevate their customer engagement strategy. Whether you're just starting or looking to refine your existing customer hub, you'll find invaluable insights and practical tips to apply to your business.

Join Amanda and Francisco for a session with actionable insights, live demonstrations, and expert advice on building a SaaS Customer Hub that drives growth. Don't miss this opportunity to leverage customer feedback for tangible ROI.

Reserve your spot today and transform customer feedback into your most valuable asset!

The first No Code Meetup in London is now part of our history! Thank you to all attendees for showing up and having a wonderful time together.

Francisco Opazo, who leads Growth and community at Bettermode, was joined by Claudia Cafeo 🏳️‍🌈, Community Manager at NoCodeOps, to co-host this event together.

We also had our friends from NoCode UK show up to tell us more about their upcoming summit on May 21st.

Shoutouts to our speakers:
🖥 Stuart Malt founder of Comnoco 
Kelly Goss founder of Solvaa Automation Academy & Consulting 

Thank you to Fabrik for facilitating the gathering space.

"Brands are built around stories. And stories of identity – who we are, where we've come from – are the most powerful of all." - Bruce Springsteen

At Bettermode, our story is evolving. We've refined our logo and branding to better reflect who we are and where we're headed. These updates are not a rebranding but a subtle enhancement, bringing more clarity and cohesion to our design guidelines. Stay tuned as we continue to grow and share our journey with you!

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