CDC Software provides integration platform as a service (iPaaS) solutions designed for contact centers, enabling seamless connections between telephony systems, CRM platforms, and marketing automation tools. Self-described as the fastest way to integrate contact center technology.

CDC Software

CDC Software | 243 followers on LinkedIn. We create the connected contact center.
 | CDC Software is the leading provider of cloud-based integration solutions that empower companies to create real-time, events-based links between their telephony systems and their CRM and other mission-critical systems. With a focus on contact centers and out-of-the-box support for telephony systems from Cisco, Avaya, Asterisk, Broadsoft, Vonage Business and more, as well as top customer service tools like Zendesk and Freshdesk, the CDC solution delivers key information (CTI) – like caller name, location and history – to agents before they can even say hello. The results?

CEO | President | COO | Executive Business Leader | AI / Cloud / SaaS Technology Services | Customer Experience Innovation

Matthew Bieber

What is #CallCenter recording? 📞 Swipe for 4 powerful ways VoIP software can benefit your business → https://lnkd.in/emATANau

We regularly partner with leading #CRM and #telephony system providers to expand their service offerings. 🙌🏼 If you represent a #CRM , #telephony or #ContactCenter technology provider, systems integrator or platform integrator, get in touch 📲 https://bit.ly/3RBAS4i

Our cloud-based solutions empower companies to quickly and cost-efficiently integrate their #telephony and #CRM systems. Features include: 💻 Custom reporting – daily, weekly, etc. 🔁 Jobs engine – synchronization between systems ☎️ Call recording integration ... and more! Check it out today: https://bit.ly/46sKdiM

CDC connects the Freshworks products and all leading #CallCenter telephony systems in a way that is both highly configurable and customizable.👏🏾 Find out how you can leverage this integration → https://bit.ly/365Q6VZ

What's the difference between a #CallCenter and a #ContactCenter ? 🧐 Check out our blog to learn everything you need to know → https://bit.ly/3FtfsPx

Transform the way your agents use Zendesk with the help of CDC Software. ☎️ In a matter of days, you can have CDC's Zendesk #CTI platform up and running at a fraction of the cost. This allows your agents to maximize the impact of every call and build better relationships with your customers. See how it works 👉 https://bit.ly/35JVkoY

If #CustomerExperience matters to you, we can help – no matter what industry you’re in. 👍🏼 Increase brand loyalty and customer satisfaction by personalizing the service process with CDC Software. See how we make it happen 📲 https://bit.ly/46EPIeM

CDC is the fastest way to directly integrate your contact center technology. 🏃 Learn more about our #ContactCenter integration platform 📲 https://bit.ly/2uUyDhl

Want a demo of our innovative CTI solution? ☎️ Fill out our form to start the conversation 👉 https://bit.ly/2skwcFU

Isn’t it time all of your #ContactCenter technologies worked together seamlessly to deliver the ultimate #CustomerExperience and increase agent productivity? 🤔 CDC Software makes it possible. Take a look 👀 https://bit.ly/2uUyDhl

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CDC Software