C Space provides online community services to help businesses develop customer relationships and create strategies aligned with business goals.

C Space

Escalent

Welcome to C Space. We’re an insight, innovation and strategy agency. Our promise is to spark action and build relevance for brands by making your relationships count.

How do we do it? Through communities and co-creation, we harness consumers’ experiences and creativity to tackle your mission-critical business dilemmas:

Insight: Discover and define your audience
Strategy: Reveal opportunities for mutual value
Innovation: Co-create the now, next and beyond
Activation: Empower teams to empathize and act

Are you ready to build customers into the way you work? Get in touch at CSpace.com.

To improve patient outcomes, it’s critical that brands use UX research, strategy and design to build digital tools and experiences in ways that make healthcare more human and patient centric.

In a new blog, Robbi Shamlian, Head of UX at C Space; Samantha Mason, Associate Director at C Space Health; and Allie Dautrich, Insights Consultant at Escalent, share common misconceptions standing in the way.

Read more here: https://lnkd.in/epuKVHyB

#UXResearch #PharmaUX #UXMyths

Escalent Hall & Partners

Headed to IIEX Latin America in Miami this September? Don't miss C Space's Asha Parmar, who will be leading a session on today's ethical and commercial imperatives at the intersection of DEI, AI, and insights.

By attending, you'll learn more about: 

> Key DEI-related challenges and opportunities for AI x insights
> Real-world stories of DEI x AI success and failure 
> Practical steps to bake DEI into your AI strategy for insights
 
Sign up below and let us know if you'll be there! 

#IIEX #AI #DEI #InclusiveResearch

Denise Hicks, Global Sustainability Lead for C Space, did an outstanding job at this week’s London’s Reset Connect event (25-26 June). Forming part of London Climate Action Week, this popular event supports the urgent need for unified action against climate change.
 
Denise wore many hats; from hosting a panel debate on the main stage with Karen Pflug, Vera Kukic, Emily Taylor, Lamé Verre and Rhian Kelly, through to running an exclusive workshop with the Market Research Society (MRS). She even found time for a fire-side chat with Jane Frost CBE, the CEO of the Market Research Society.
 
Our engaging workshop provided a unique and safe platform for professionals – from a variety of roles – to discuss the role brands can/must play, and the importance of going out and speaking with stakeholders - internally and externally - to help create connection and focus for sustainability strategies.
 
#resetconnect #climateactionweek #paneldiscussion #relationshipthinking #marketresearch

It was great to see Risham Nadeem take the stage with Sandra Plakke for a fireside chat at the Greenbook #IIEXEU event in Amsterdam on Wednesday. They discussed Nissan Motor Corporation's customer experience transformation and the role that customer closeness and CSpace's SPARK nine-market customer community has played in enabling it. 

Highlights from the two-day conference were Jennifer Dorman at Babbel talking about behavioural science and system one and system two thinking and product design. Also, Josephine Scholtes on researching #AI products with AI products at Microsoft. It was great, too, to connect with ex-C Spacer, Esi Akaltun, and hear more about her work at hims & hers. Her presentation on their recent UK-wide Sex Report was brilliant and included much overlap with the findings of Risham's work on Inclusive Intimacy for the Design Museum Everywhere. 

#IIEXEU #climateactionweek #paneldiscussion

The cost of living is a global epidemic, and we are all feeling the pinch in some way, shape, or form. That’s why our study, #Value: Relationships Under Duress, has been so enlightening, as we explore the hardships faced by people across the globe.

Our latest roadshow brought us to Milan, where we wrapped up a Value workshop for Visa, who partnered with us to share some of the stories we discovered about the evolving relationships between consumers and brands, this time with an Italian focus.

Thanks to Ilke, Serena, Silvia Froldi, Birim and Flaminia for inviting us to share at Visa Marketing Connect!

Our Value workshops have been a fantastic way to showcase our research and activate in a way that lands with impact. Big Talks are part of the C Space way. We don’t just deliver insights; we walk you through them and help you better understand how they will be most effective, now and in the future.

Want to speak to us about our Value Talks, or how we deliver Big Talks more generally? Contact us today!

#relationshipthinking #cspaceway #marketresearch #bigtalks #workshop #visamilan #costofliving

We are thrilled to share that Daniel McLaren and Dr Nick Coates have been shortlisted for the AURA Insight ‘Most Inspiring Agency Speaker’ Award!

Their talk, titled ‘#BeyondPPT,’ focused on activating insights. They showcased a variety of tools and deliverables, ranging from emotional tells to brand love letters and practical toolkits designed to bring the consumer voice front and centre. Attendees even had the chance to try some foul-tasting jelly beans as a metaphor to illustrate the risk of a brand's inconsistent experience!

A big congratulations to Nick, Dan, and the wider creative team, part of the Escalent Enterprise. Keep shining, and we'll keep the champagne on ice ahead of the award ceremony on July 25th.

Fingers crossed. 🤞

#awards #marketresearch #relationshipthinking #activatinginsights #activation #aurainsightawards

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