Deskpro is a company that specializes in providing ultra-secure help desk software solutions for customer-centric organizations. It aims to empower businesses to master their support tools and foster meaningful customer relationships, thereby driving business growth. The company is known for its global team, agile development practices, and a leadership team with extensive industry expertise.

Deskpro

Deskpro is a helpdesk software solution that helps companies manage their communication with their customers and user base across multiple channels; email, live chat, voice, and social media. Includes all relevant support tools such as ticketing, live chat, CRM, and knowledgebase. 

Clients for Deskpro have come from a range of industries. Some of the more well-known include:

Microsoft, Siemens, P&G, Vodafone, HMRC, CapitalOne, Panasonic, NHS, Valve, Brown University, Hotel Chocolat, Garmin, Team USA, Arrow, Pure, Xerox, 1&1, Booz Allen Hamilton, US Department of Defence. 

Some of the awesome benefits of working at Deskpro:

- We are a friendly startup team based in central Wimbledon, a 3-minute walk from the mainline train station.
- Fantastic transport links (train, District and Northern line tubes, buses, trams), all within a 3-minute walk.
- 2-minute walk from shops, restaurants, pubs, and gyms.
- Lovely new offices, BBQs in the summer, team Monday breakfasts, and Friday lunches. Unlimited coffee, tea, soft drinks and snacks, and beers for Friday afternoon.
- A mixture of autonomy over your role and real responsibilities to the team and business.
- Competitive salaries and company bonus scheme.
- Your choice of computer equipment.
- Bike storage, Parking options, Pension Scheme

We love that we're one of the most loved companies on Otta.com! 

Our team grew a third last year and we've already started 2024 with a bang adding a new member to our product team! 

But we're not stopping there - we're still hiring for various roles, including:
• Account Manager
• Customer Support Executive
• Sales Executive
• Full Stack Developer
• Commercial Manager

Want to check out our open roles? Visit our careers page 🚀
https://hubs.li/Q02gMxzG0

Boost your team's communication and productivity with our Linear integration! 🎯

Experience seamless project management right from your Deskpro interface. Here's what our Linear integration brings to your workspace:

✅ Enhanced Tracking: Link issues to Deskpro tickets for streamlined management
🏗️ Direct Issue Creation: Generate issues directly from your helpdesk
✨ Improved Communication: Update issues and add comments directly for effective communication

Revolutionize your project management workflows by integrating your Linear account with Deskpro today: https://hubs.li/Q02gLq_Y0

#LinearIntegration #HelpdeskApps #ProductivityTools #WorkflowEfficiency

We're hiring! 🐘 

Deskpro is on the look out for talented individuals to join our fast-paced software startup:
👨💻 Full Stack Developer
📈 Sales Executive
🧘 Customer Support Executive
🚁 Commercial Manager
🏅 Account Manager

We're in an exciting time of growth and innovation. And we're inviting driven, dedicated, and dynamic team members to be a part of that journey!

Are you ready to make you mark in shaping the future of our industry-leading helpdesk software? Explore the full job listings now: https://hubs.li/Q02fMVsZ0

Happy New Year to all our valued customers and partners! As we welcome 2024, we wanted to look back on the last year at Deskpro.

In 2023, we Deskpro pushed 48 releases which included more than 1,000 updates to our helpdesk product, with 119 new features and 166  improvements. Each step was taken with the aim of enhancing your experience and providing you with the best service.

We're incredibly proud of what we've achieved together, but we're also excited about what's in store for the upcoming year.

Here's to another year filled with growth, success, and continued partnership. Cheers to 2024! 🎉🥂

#NewYear #ProductDevelopment #HelpdeskSoftware

Wishing all our wonderful customers a happy holidays! 🎄 

Take a peek into Deskpro's Christmas Party. We challenged our teamwork with an exciting Escape Room, enjoyed a delicious Christmas dinner, and glided into the holiday spirit with some ice skating. We sure know how to get into the festive spirit! ☃️🎁 

#HappyHolidays #ChristmasParty

Become champions of customer support with Ticket Templates 🏆

This game-changer lets you create custom templates to automate common processes, improve accuracy, and increase team efficiency. Customize and create unlimited ticket templates to fit your team's needs. 

Learn more about streamlining your support processes and spend more time solving customer inquiries: https://hubs.li/Q025CVVV0

Looking for a game-changer in team productivity? Deskpro is now integrated with Toggl, the ultimate time-tracking software! 🕒

With Toggl, time tracking becomes effortless for your entire team, offering automatic organization of your tasks and schedules. Our integration brings this powerful tool right to your Deskpro workspace.

Here’s what the integration offers you:
🔹 Start/Stop Timer: Real-time tracking of tasks
🔹 Log Time Entries Manually: Precise recording of work durations
🔹 Add Descriptions: Clear referencing of your entries
🔹 Select a Project: Improved project-based time tracking
🔹 View Time Logs: Access to previously logged times against tickets

Take your project management to the next level with Deskpro and Toggl today: https://hubs.li/Q029K9B20

Happy Thanksgiving from all of us at Deskpro! 🦃🍂

This year we're thankful for our loyal customers who trust us with their helpdesk needs. Our team wishes you a joyful Thanksgiving surrounded by family, friends, and good food 🍽️🥧 

#Thanksgiving2023

Boost team collaboration with Deskpro's powerful customer support features! 

Private messaging and workflow automations streamline communication and issue resolution, saving time for agents and improving user experience. 

Try Deskpro today: https://hubs.li/Q029K8gs0

#helpdesksoftware #automation #customersupportsoftware

We're hiring! 🐘 

Deskpro is on the look out for talented individuals to join our fast-paced software startup:
👨💻 Full Stack Developer
📈 Sales Executive
💻 Junior Product Manager
🧘 Customer Support Executive
🖲️ PHP Developer
🏅 Account Executive

We're in an exciting time of growth and innovation. And we're inviting driven, dedicated, and dynamic team members to be a part of that journey!

Are you ready to make you mark in shaping the future of our industry-leading helpdesk software? Explore the full job listings now: https://hubs.li/Q029K9CG0

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