EdgeTier deliver high-quality analytics products and services to our clients in the areas of customer service, customer simulation, and analytics services. 

Customer service is changing. Customer expectations are rising. Faster response times, better service, faster time to resolution are basic expectations bundled with inbound requests.

EdgeTier combine domain knowledge with specialist technical skills to deliver high-impact statistical insights, predictive models and data-driven business advice.

Arthur is EdgeTier's automated agent assistant which works seamlessly with customer service agents to answer customer queries more efficiently and accurately, yet retaining a personal touch for every customer. Arthur uses cutting edge analytics, machine learning, automation, and artificial intelligence technology to generate personalised and accurate responses to every customer query.

Customer contact centres using Arthur are seeing reductions in average handling times of up to 80% for inbound customer queries - get in touch with us now to see how Arthur can revolutionise your contact centre.

Enterprise Ireland

Episode 1

Act Venture Capital

Smedvig Capital

EdgeTier

We're #hiring a new Account Executive in Dublin, County Dublin. Apply today or share this post with your network.

We're #hiring a new Sales Development Representative in Dublin, County Dublin. Apply today or share this post with your network.

I'm excited to share that due to our successful growth and continued plans for expansion, I'm hiring a TA Coordinator on my team! 2024 is going to be a big year for EdgeTier, and we want to hit the ground running in January.

This is a junior-mid level role, with 2 years experience preferred in an in-house function. Bonus points for fast-paced start-up experience, particularly in tech!
The position is a hybrid role working out of our Dublin office, so please only apply if that is suitable.

If you're interested in the opportunity, have a read of the spec and apply through the link below.

Note to agencies: we do not require any agency assistance.

We're #hiring a new Talent Acquisition Coordinator in Dublin, County Dublin. Apply today or share this post with your network.

We're #hiring a new Senior Backend Python Developer in Dublin City, County Dublin. Apply today or share this post with your network.

We're #hiring a new Senior Data Analyst in Dublin City, County Dublin. Apply today or share this post with your network.

We're #hiring a new Sales Development Representative in Dublin City, County Dublin. Apply today or share this post with your network.

We're #hiring a new Management Accountant in Dublin City, County Dublin. Apply today or share this post with your network.

We're #hiring a new Financial Controller in Dublin City, County Dublin. Apply today or share this post with your network.

EdgeTier is a software company that specializes in customer service automation and optimization solutions, using artificial intelligence and machine learning to enhance customer support operations.

industry_trends_dossier

news_impact_assignment_basic

key_people

company_dossier

network_dossier

public_peers

news_daily_refresh

news_processing_daily_refresh

news_impact_assignment_daily

news_processing_basic

legal

legal_dossier

bundesanzeiger

network

events_dossier

partnerships_market_presence_dossier

partnerships_market_presence

events

strategic_challenges

network_mapping

industry_trends

transactions_dossier

strategic_challenges_dossier

network_onboarding

company_summary

regulatory_analysis

industry_analysis

swot_dossier

competition_analysis

financial_legal_advisories

merger_acquisitions

swot_analysis

financial_analysis

news_advanced

purchaser_profile

news_impact_assignment_advanced

signals

news_processing_advanced

financial_statements

private_financials

funding_rounds_analysis

company_structure

crunchbase_trigger

crunchbase_profile

li_profile

translate_crunchbase_fundingrounds

peers

news_basic

valuation

customer_profile

industry trends dossier	dataroom
company dossier	dataroom
network	dataroom
network mapping	dataroom
transactions dossier	dataroom
network onboarding	dataroom
news impact assignment basic	general
public peers	general
news daily refresh	general
news processing daily refresh	general
news impact assignment daily	general
news processing basic	general
company summary	general
news advanced	general
news impact assignment advanced	general
signals	general
news processing advanced	general
crunchbase trigger	general
crunchbase profile	general
li profile	general	Feb 6, 2024 8:14 AM	f9c467aa
translate crunchbase fundingrounds	general
peers	general	Feb 6, 2024 8:14 AM	854a1ff8
news basic	general
events	markdown
bundesanzeiger	filings
regulatory analysis	company_analysis
industry analysis	company_analysis
competition analysis	company_analysis
financial legal advisories	company_analysis
merger acquisitions	company_analysis
swot analysis	company_analysis
financial analysis	company_analysis
funding rounds analysis	company_analysis
company structure	company_analysis
purchaser profile	merger_acquisitions
private financials	financials
customer profile	customers

COM:EDGETIER

EdgeTier