ExlService Holdings, Inc. provides data analytics, digital transformation, and digital operations services to various industries including banking, healthcare, insurance, and utilities.

ExlService Holdings, Inc.

Hospitals and Health Care

EXL Health

Information Services

EXL Analytics

Information Technology & Services

EXL Data Management

Outsourcing and Offshoring Consulting

Outsource Partners International Alumni

EXL Digital

IT Services and IT Consulting

People at Work

RPM Direct LLC

EXL | 1,071,518 followers on LinkedIn. We make sense of data to drive your business forward. 
#MakeSenseofData #DriveYourBusinessForward #PartnerYourWay | Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies.

Builder of customer and employer experience programs. Consultant for modernizing data, analytics, AI and people-based marketing capabilities.…

Joseph McCluskey

SVP & CTO, EXL

Mike Toma

Global HR Executive | Leadership | HRIS | Compensation | Recruitment | Mobility | Business Strategy | M&A | Project Management

Cesar Salas, SHRM-SCP

Kapil Tayal

Join Deepak Batra , EXL’s Vice President – Head of Technical Engineering, at the New Delhi edition of Nasscom Technology Confluence (NTC) 2024 on November 26, where he will moderate a thought-provoking panel discussion on “The Future of BPM - How Can Process Mining, RPA, and AI Drive Holistic Success?”. Don’t miss this opportunity to connect and gain insights – we look forward to seeing you there! Learn more about the event here: https://bit.ly/3UVt11Z Register here: https://bit.ly/4dXwMLV

Join EXL on Thursday, November 21 at 2:45 pm during our session: Transforming Payment Integrity: How AI and GenAI are Empowering Professionals to Work at the Top of Their License, where EXL industry leaders will share how transformative technologies are enabling payment integrity professionals to operate beyond gathering and collating data and focus on making critical decisions while staying at the forefront of these industry-changing innovations.

In the ever-evolving landscape of the commercial insurance, the need for precision and reliability in premium audits has never been more critical. We understand that our clients deserve not just compliance, but a partnership that drives value and enhances their operational efficiency offering customized audit solutions designed to meet your unique needs, ensuring accuracy and transparency every step of the way. Let’s Collaborate. Contact us today to discover how we can support your business and drive success! https://bit.ly/493xq91 #TalentManagement #OperationalExcellence #Innovation #Insurance

EXL is thrilled to collaborate with Data Communications Company (DCC) to revolutionize customer service operations using data and analytics. This collaboration will enhance Smart DCC ’s operational capacity, preparing the network for future upgrades essential for advancing the UK's net-zero targets. This collaboration focuses on two key areas: 🔸Strengthening Smart Meter Infrastructure: EXL's data analytics and AI expertise will be used to identify patterns, predict potential issues, and optimize resolution processes for smart meter-related incidents. This will contribute to a more resilient and responsive network. 🔸Smoother Customer Transitions: We'll utilize automation to facilitate seamless switching between energy suppliers for consumers, ensuring a positive customer experience. This project aligns perfectly with our commitment to excellence and innovation in the energy sector. By leveraging our industry expertise and digital solutions, we aim to: 🔸Enhance user experience for DCC customers. 🔸Reduce operational costs. 🔸Contribute to a more efficient and reliable smart meter infrastructure for the UK. Let's build a smarter energy future, together! Learn more about our collaboration here: https://bit.ly/4fN7QYk

In his recent article with CIO Online , Nekhil Agrawal , Analytics Practice Lead - Media and Manufacturing at EXL, explores how effectively harnessing telemetry data has the potential to transform the automotive industry. Original equipment manufacturers (OEMs) can unlock trillions of dollars from strategic insights gained from telemetry data to enhance the customer experience, improve vehicle performance, and generate new revenue streams. Agrawal underscores the necessity for OEMs to develop a comprehensive data strategy and an appropriate data infrastructure. Ready to learn more? Read the full article here: https://bit.ly/4fUMeZI #Data #CustomerExperience #OEM

Data is crucial for decision-making and optimizing customer experiences in banking and financial services. However, integrating data and intelligence (D&I) into operations can be challenging! We are proud to present this asset from the Everest Group , supported by EXL to help you navigate this journey. Here’s what you'll find: 🔸Four pillars of D&I and a maturity assessment framework 🔸The connection between consumer satisfaction and tech spending, along with current trends 🔸Barriers to D&I adoption and a prioritization roadmap 🔸Insights on data privacy regulations and a step-by-step integration process Ready to dive in? Let’s get started👉 https://bit.ly/48ZxW81 #DataIntelligence #FinancialServices

Fostering creativity and joy: Celebrating Children’s Day with OM Foundation India School! EXL’s commitment to community engagement shone brightly as our social champions celebrated Children’s Day with the inspiring students of OM Foundation India School. The day was filled with creativity and excitement as a vibrant painting competition brought over 100 young artists together to showcase their talents. Volunteers ensured a seamless event, providing art materials and organizing thoughtful gifts for the top 25 student creations, along with rewards for the best teacher painting. Our Corporate Legal, CSR and Compliance teams led by Chief Compliance and Ethics Officer, Joel Katz , and Head of India Legal & Global Head of CSR, Satyajit Gupta , actively participated, guiding and supporting the program with enthusiasm and meticulous planning. Together, we’re creating smiles, fostering creativity, and building meaningful connections to make a lasting impact. #ChildrensDay #EXLCares #SocialResponsibility #MakingADifference

Are you looking to reduce labor costs for medical summarizations? EXL’s MedConnection™ combines human expertise with genAI to transform how you handle medical records. Request a demo: https://bit.ly/3Oj77SR Connect with EXL expert Jennifer Rice to learn more. #Insurance #RecordRetrieval

Ready to enhance efficiency and innovation with AI? Our latest white paper guides you through fine-tuning AI models to meet industry-specific needs. Discover practical tactics, real-world examples, and insights on overcoming data privacy and compliance challenges. Download now to transform your AI initiatives with proven, actionable strategies. https://bit.ly/3Z6QsrZ

EXL Chairman & CEO Rohit Kapoor was interviewed by Ticker in Australia to discuss the growing influence of genAI on the insurance and banking sectors. Kapoor emphasized the critical role genAI plays in harnessing both structured and unstructured data within these data-rich industries to unlock significant value for consumers. He explains how EXL leverages its data, AI, and domain expertise to enable its clients to effectively adopt genAI, resulting in personalized customer experiences and enhanced accuracy. He also highlights EXL’s partnership with NVIDIA to develop the first insurance LLM, EXL Insurance LLM, which offers greater accuracy at a reduced cost. The future of AI-powered solutions is here, and EXL is leading the way. #GenAI #Data #DriveYourBusinessForward

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