Help Scout provides shared inbox, help center, and live chat software, aimed at enhancing customer support and team collaboration. It is self-described as a customer-first platform.

Help Scout

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IPhone / Mobile Compatible

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IPv6

Co-Founder & CEO

Nick Francis

VP of Customers

Abigail Phillips

VP of Revenue Operations (Rev Ops)

Eli Overbey

VP of Brand

Kristen Bryant

VP of Sales

Stuart Blake

Director of Product Marketing

Alison Kimble

Director of Product Support

Elyse Roach

Director of Content

Hillary Noble

Director of Product Management

Kelly May

Director of Talent Acquisition

Leah Knobler

Julia Austin

Ryan McIntyre

Sean Lindsay

David McFarlane

Co-Founder and CEO

Denny Swindle

Co-founder and CTO

Shawna Fisher

Chief Financial Officer

Adam Goyette

VP Marketing, Executive Leadership Team

Lisa DeYoung

Senior Account Manager

Victor Velazquez

Growth Marketing Strategist

Mathew Patterson

Customer Service Content Lead

Jared McDaniel

Co-Founder, Director of Product Design

Massachusetts Companies With Less Than $500M in Revenue (Top 10K)

Software Companies With Fewer Than 1000 Employees (Top 10K)

Boston Early Stage Companies With More Than $1M in Revenue

Massachusetts Companies With More Than 100 Employees

Help Scout offers a helpdesk and customer interaction solution using email and live chat solutions. They enable users to manage E-Mail customer support services through a ticketing system for small and medium businesses. It also provides analytics solutions to improve business decisions and can be integrated with various applications using APIs.

Lead Edge Capital

Series B - Help Scout

Foundry Group

Series A - Help Scout

Seed Round - Help Scout

Computer and Software Services and Scientific Services

Boston

Massachusetts

United States

North America

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Philippines

Asia

China

Czech Republic

Europe

Germany

HTML5

jQuery

Amazon EC2

Marketing Consulting

Adobe Flash

Google Fonts

Lead Flows

Google Maps API

Google Drive

Google Doubleclick

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news impact assignment basic	general
public peers	general	Sep 28, 2024 7:28 AM	788c98d9
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news processing daily refresh	general
news impact assignment daily	general
news processing basic	general
company summary	general
signals	general	Sep 28, 2024 7:28 AM	f682fc4f
crunchbase trigger	general	Nov 12, 2024 12:52 PM	6e07789a
crunchbase profile	general	Nov 12, 2024 9:52 PM	0e40c7e5
li profile	general
translate crunchbase fundingrounds	general	Nov 12, 2024 10:53 PM	59df64bd
peers	general	Sep 28, 2024 7:28 AM	c4af25ce
news basic	general	Sep 28, 2024 7:28 AM	500fbbf8
bundesanzeiger	filings
merger acquisitions	company_analysis
financials download nd	financials
private financials	financials

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Help Scout