iceConnect provides IT support, cloud VoIP phone systems, and cybersecurity services, primarily operating in London.

iceConnect

IT Services and IT Consulting

iceConnect Dental

iceConnect Cyber Security

iceConnect | 167 followers on LinkedIn. Providing IT Support and Phone Systems to businesses in the UK. | iceConnect provide a team of highly skilled consultants and engineers to design and implement an economical and efficient IT network infrastructure, designed specifically around your business requirements.

We have helped all types of businesses ranging from single person operations to large companies employing over 250 staff. Our goal is to ensure that IT works for you and more importantly, works reliably and fast without disruption.

CEO at iceConnect. Providing IT support, cloud services and phone systems to help businesses increase productivity.

Haree Patel

Chief Technology Officer at iceConnect

Cagkan Melemendi

IT Support Engineer at iceConnect

Zander Moolman

IT Support Engineer

Mark Gubics

Ever heard of 'password spraying'? Probably not. But it doesn’t sound great, right? Although not many people know about it, password spraying is an increasingly common type of cyber attack. And, as a business owner, it’s important that you are aware of it. In a password spraying attack, scammers try the same easy-to-guess password on a wide range of accounts (instead of trying multiple passwords on one account). This can help them avoid detection, making it a popular tactic for breaking into business systems. Password spraying can give cyber criminals access to all your business data, slow down your operations, and even damage your reputation if they manage to get hold of customer information. What can you do to protect your business? Make sure you and your team use strong, unique passwords and consider extra layers of protection like two-factor authentication. Better yet, use a password manager tool to create better passwords that you don’t have to remember. Taking a few steps now to strengthen your security can make a big difference. And if you need help keeping your accounts secure, get in touch. #PasswordSpraying #DataSecurity #CyberCrime

Microsoft aims to lead the way in every aspect of tech, from productivity tools to how they build data centres. Their latest experiment? Building data centres using something called cross-laminated timber (CLT), instead of traditional steel and concrete. It’s estimated that using wood in the construction process will reduce Microsoft’s carbon footprint by 35%. That’s a big shift towards sustainability. Microsoft are also thinking ahead with alternative power solutions, preparing for the heavy demands of future developments in AI. Why should this matter to you, as a business owner? Because what Microsoft are doing isn’t just about reducing emissions – it’s about innovation. It’s a reminder that every part of a business (even the data centres we don’t see) can be optimised to make a difference. As a business owner, staying competitive means adapting all the time. What can you think about changing today to make a big difference in the months and years to come? #Microsoft #BusinessChange #BusinessInnovation

Remember this one? (I’m going to take a wild guess and say probably not…) On this day in 2006, Microsoft launched Zune – their answer to Apple’s iPod. Back then, Zune was touted as the “iPod killer”, aimed at winning over music lovers. But despite Microsoft’s mighty brand power, the Zune never really took off. Instead, it quietly flopped and was retired less than five years after being launched. So, why didn’t Zune make it? Mainly, the iPod already had a strong fanbase, a sleek design, and an easy-to-use iTunes store, making it hard for Zune to compete. And its failure hinted at a bigger challenge that Microsoft would come to face, as Apple started taking over the tech world with the iPhone and iPad. For business owners, Zune’s story is a useful reminder that even big brands can struggle when they’re late to market or face a highly successful competitor. It also shows how quickly the tech landscape can shift, and how important it is to keep up with changes. Have you heard of Zune, or have you been Team iPod all the way? #TechHistory #Microsoft #Zune

If you or your team use Microsoft Outlook and notice it freezing when copying text, you’re not alone. Microsoft are aware of the issue, and they’re actively working on a fix. The problem has been reported in recent versions of Outlook when using the keyboard shortcut Ctrl+C to copy text. So you might be affected if your business is running the latest updates. Until the fix is rolled out, here’s a quick workaround: Instead of using Ctrl+C to copy text, try right-clicking the selected text and choosing 'Copy' from the menu. This seems to avoid the issues with freezing. If you or your team run into any issues, or if you need advice on workarounds, we can help. Get in touch. #Microsoft #Outlook #QuickFix

It’s time to take a trip down memory lane… On this day in 1983, Microsoft announced a new piece of software that would completely change the way we work. What was that software called?... Windows! Back then, it was promoted as a “graphical user interface” (or GUI) for MS-DOS, which was the system most computers ran on at the time. It would mean that instead of typing lines of commands, people could just use a mouse to click on icons – making computers much more user-friendly. Bill Gates initially said that Windows 1.0 would be ready by April 1984, though it ended up taking a while longer to release. It finally became available in November 1985. While the first couple of versions of Windows didn’t really catch on, Windows 3.0 changed everything. Suddenly, more and more businesses started using Windows, and the era of easy computing was born. Fast forward to today and Windows is still at the core of most businesses. It all started with an idea to make it easier for everyone to use computers – and look how far it's come. Is your business ready for the next big development? My team can help you get set up with Windows 11. Get in touch. #Windows #Microsoft #TechHistory

An important heads-up: A dangerous piece of malware called CoreWarrior is attacking Windows machines, and it’s causing major trouble. Malware is harmful software designed to sneak into your system and steal information or damage your files. It can get in through phishing emails (those fake emails pretending to be legit), infected downloads, or weaknesses in your security systems. CoreWarrior is especially scary, because it can quickly make hundreds of copies of itself and spread across your entire system. And it actively tries to avoid being caught by your security tools. What can you do to keep your business safe from malware like CoreWarrior? Make sure your security software is up to date, and teach your team how to spot suspicious emails or downloads. If you need more advice on keeping your system secure, my team can help. Get in touch. #Malware #Windows #CyberSecurity

Microsoft has recently teased some exciting updates to OneDrive for Windows 11, and I think you’re going to love them. As part of the revamp, Microsoft is focusing on improving things like user experience, file management, and collaboration. For businesses, one of the best updates will be the integration of OneDrive and Copilot – helping you to do things like create summaries of long documents and compare files (even if they’re in different formats). Another nice new feature is the introduction of custom folder colours, so you can organise your files better and spot important folders at a glance. You can also set expiration dates for shared files and easily find out who has access to them. Great for collaborating on short-term projects. Some of the new features will only be available to Enterprise and Education customers to start with, but they are a great sign of Microsoft’s commitment to improving OneDrive across the board. Which one of these features sounds most useful for your business? #Windows11 #OneDrive #BusinessProductivity

If you’ve ever felt like the scrolling direction on your mouse or touchpad in Windows 11 feels weird, you’re not the only one. The default setting to move your page up is to scroll up on the mouse wheel (or swipe down on the trackpad). But this feels unnatural to some people. Did you know that Windows 11 gives you the option to reverse the direction of scrolling, so it feels more natural for you? Like the way scrolling down on your phone or tablet moves the page down. With the latest Windows 11 update (24H2), Microsoft has made it easier to make this change directly through Settings. Just head to Bluetooth & Devices, go to the Mouse or Touchpad page, and adjust the scrolling direction to what feels right for you. If you’re using an older version of Windows 11, you might need to dive into the system registry to make this change – and I wouldn’t recommend doing that. Instead, just install the update so you can change things like this in a couple of clicks. It’s a simple thing to tweak, but it could really improve how you and your team use your Windows devices. Did you know about this feature already? #Windows11 #Scrolling #HowTo

Anyone else miss Classic Outlook? It was easy, reliable, and it had some great offline features. Well, today I bring good news: Microsoft is bringing some powerful offline features to the New Outlook for Windows, making it just as reliable as Classic Outlook. You used to be limited in what you could do with New Outlook without an internet connection. But updates due to roll out soon make it possible to access your emails, calendar events, and contacts without being online. Another big update, coming early next year, is the ability to choose how many days’ worth of emails and attachments you want to sync for offline use. I think these changes are going to be great for business owners – especially for those times when your connection drops or you’re travelling. What other features would you like to see in New Outlook? #NewOutlook #Windows #NewFeatures

Simplify your communications! 📧📱 One platform for all your patient interactions. https://lnkd.in/e6P6vccy #UnifiedCommunications #DentalPractice #PracticeManagement

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